FirstHx reposted this
One of the biggest challenges in explaining what FirstHx does is this: When I say we collect data 𝗯𝗲𝗳𝗼𝗿𝗲 the medical interview, people often assume we’re just another form solution. And to be fair, that assumption makes sense—because forms are the only thing most people have ever experienced in that context. We’ve all been there—sitting in a waiting room or filling something out online before a doctor’s appointment. It’s almost always a frustrating experience. I’ve yet to meet someone who says, “That was a great form fill!” Why do patients dislike forms so much? Because they’re often long and time-consuming—taking 10, 20 minutes or more. They’re not adaptive, so they ask questions that don’t apply and miss the ones that do. And worst of all, many patients tell me: “𝘐 𝘴𝘱𝘦𝘯𝘵 𝘢𝘭𝘭 𝘵𝘩𝘢𝘵 𝘵𝘪𝘮𝘦 𝘧𝘪𝘭𝘭𝘪𝘯𝘨 𝘰𝘶𝘵 𝘧𝘰𝘳𝘮𝘴, 𝘢𝘯𝘥 𝘵𝘩𝘦𝘯 𝘵𝘩𝘦 𝘤𝘭𝘪𝘯𝘪𝘤𝘪𝘢𝘯 𝘢𝘴𝘬𝘦𝘥 𝘮𝘦 𝘵𝘩𝘦 𝘴𝘢𝘮𝘦 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴 𝘢𝘭𝘭 𝘰𝘷𝘦𝘳 𝘢𝘨𝘢𝘪𝘯.” It’s not just inefficient—it’s disheartening. 𝗦𝗼 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗙𝗶𝗿𝘀𝘁𝗛𝘅 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁? FirstHx has a patient approval rating of over 𝟵𝟱% - something traditional forms can’t even come close to. Here’s why patients love it: • 𝗙𝘂𝗹𝗹𝘆 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲: It asks only relevant questions based on what patients have already said. • 𝗦𝗺𝗮𝗿𝘁 𝗮𝗻𝗱 𝗲𝘃𝗶𝗱𝗲𝗻𝗰𝗲-𝗯𝗮𝘀𝗲𝗱: It’s preloaded with clinical best practices. • 𝗙𝗮𝘀𝘁 𝗮𝗻𝗱 𝗶𝗻𝘁𝘂𝗶𝘁𝗶𝘃𝗲: Most patients complete it in under 5 minutes. • 𝗙𝗲𝗲𝗹𝘀 𝗺𝗼𝗿𝗲 𝗹𝗶𝗸𝗲 𝗮 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝘁𝗵𝗮𝗻 𝗮 𝗳𝗼𝗿𝗺. 𝗪𝗵𝘆 𝗧𝗵𝗶𝘀 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 This kind of satisfaction isn’t just a nice-to-have—it changes the game. • 𝗕𝗲𝘁𝘁𝗲𝗿 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Patients start by telling their story—not slogging through a form. • 𝗛𝗶𝗴𝗵𝗲𝗿 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗼𝗻 𝗿𝗮𝘁𝗲𝘀: Typically over 95%, across all patient groups. • 𝗠𝗼𝗿𝗲 𝗮𝗻𝗱 𝗯𝗲𝘁𝘁𝗲𝗿 𝗱𝗮𝘁𝗮: Because it’s quick and well-received, we can ask more meaningful questions and get more complete answers. The medical interview is a critical process happening at every level of healthcare. By transforming how it's done—with better technology and a better experience—FirstHx has the potential to improve care, equity, and efficiency across the entire system.