DCM Institute

This ANZAC Day marks 110 years since the landing at Gallipoli. On the 25th April, we take time as a nation to remember not just those who served in 1915, but all who have served - and continue to serve - our country with courage and sacrifice. In villages across Australia, ANZAC Day will be marked in many different ways. A shared service. A quiet moment. A story told. A memory honoured. However you choose to commemorate, we pause with you. Lest we forget.

If you’ve ever struggled to explain the “why” behind the numbers - this Masterclass is for you. Budget season doesn’t have to be a headache. Cat Matson is back for a DCM Institute online Masterclass, sharing practical ways to turn data into stories that residents actually understand (and even appreciate). It’s all about building trust, easing confusion, and making budget chats a little smoother. 📅 29 April or 8 May 🔗 Register here: https://lnkd.in/gAYzzD4t

Rumour has it that the Easter Bunny snuck into the DCM Institute office last night! 🐰 We hope you are enjoying your long weekend. Whether you are spending the break with family, catching up on rest, or sharing a special moment with your community - we hope this Easter brings a little pause, peace, and a LOT of chocolate! Thank you for all you do to support your residents and teams, not just during the holidays, but every day. From all of us at DCM Institute, Happy Easter! 💐

“Managers need to manage.” That line from our recent virtual Lunch & Learn event hit home. As new financial transparency reforms roll out in QLD, the message is clear - residents want to know where their money’s going, and they deserve answers. But what happens when Village Managers aren’t equipped to give them? This conversation isn’t just for Queensland - it’s a reminder to us all about the importance of business discipline and staying engaged with the numbers. 📖 Read the full reflection: https://lnkd.in/g7Yw5uqF

Budgets don’t have to be boring or confusing. Back by popular demand, Cat Matson is joining us for an exclusive DCM Institute Masterclass to help you turn numbers into stories that resonate with residents. In this session, you’ll learn how to explain complex budget info in a way that builds trust, reduces confusion, and makes those tricky conversations a little bit easier. 📅 29 April & 8 May Register now: https://lnkd.in/gAYzzD4t

Let’s talk about the tricky stuff - communicating through conflict. This July and August, the DCM Institute’s Professional Development Days are back, exploring how to handle tough conversations with confidence and clarity. With communication strategist Cat Matson, we’ll unpack practical tools and real-world examples to help you lead with impact—whether it's a resident meeting or a village notice. 📍 Adelaide, Perth, Brisbane, Melbourne, Sydney 🎟 Included in your annual enrolment or Guest Tickets available for $350 + GST per person 📅 Check out the program & register: https://lnkd.in/gSXAbkTB

Insurance might not sound like the most exciting topic, but as premiums rise and resident expectations grow, it’s become a big part of village life. At our latest Masterclass, we had a great discussion about what’s changing in the market, how to plan ahead, and why a good broker is more than just a policy provider. Some key takeaways: ✅ The market is shifting - staying informed now can save headaches later. ✅ Being upfront with residents about insurance costs makes a real difference. ✅ Your broker should feel like part of your team, helping you navigate the tricky stuff. Thank you to our subject matter experts, Eden Gordon and Justin Morson from Warren Saunders Insurance Brokers (Aust) Pty Ltd, and Andrew Giles from Connecting Communities. If you couldn’t make it, we’ve put together a recap with all the best insights. Read more: https://lnkd.in/gnsAvvwJ

📣 Calling all DCM Institute participants in Queensland! Grab your lunch and join us online next Wednesday 9th April to learn fresh ideas, actionable tips, and challenge your thinking around what it means to deliver excellence as a Village Professional. Joining us for lunch will be: 🔸State regulators and policy makers; 🔸Resident association representatives; 🔸Sector advocates; and 🔸YOU Every sitting will include the opportunity to connect and grow with your peers, and include a live Q&A to explore ideas and expand your professional palate. Register now: https://lnkd.in/dR-gy5k7

We have exciting news: DCM Institutes PD days are coming to Canberra for the first time ever! What to Expect: ✔ Exclusive Content for Canberra Professionals - Sessions designed to align with the ACT’s industry trends and workforce needs. ✔ Small-Group Interactive Sessions - Engage in discussions and real-world scenario training. ✔ Networking Breaks & Lunch Provided - Connect with peers in a relaxed and professional environment. A special thanks to Erik Boddeus and Goodwin Aged Care Services for helping us to make this possible. Don't miss out on this new event - register here: https://lnkd.in/gyR6cthd

🚨 Village professionals - don’t miss out! Lock 1st April in your diaries! Our first masterclass on insurance for Village Professionals was a huge success! The feedback has been overwhelmingly positive (check out in the image below), and if you weren’t able to join us, you’re going to want to make sure you don’t miss the next one. We’re bringing in the experts to break down critical insights on:  🔸 Market trends & natural disaster impacts  🔸 Reinsurance & what’s next for villages 🔸 Key insights from the sector’s recent insurance review Join industry leaders:  🔸 Andrew Giles from Connecting Community 🔸 Eden Gordon from Warren Saunders Insurance Brokers (Aust) Pty Ltd  🔸 Justin Morson from Warren Saunders Insurance Brokers (Aust) Pty Ltd This exclusive event is open only to DCM Institute participants, and with so much positive feedback from the first session, you’ll want to secure your spot for the next one ASAP! 📅 1 April | 🏅 Earn 30 PD Points Don't wait – register now before it's too late! https://lnkd.in/ga28SC6Q