Constraint programming (CP) is one of the most effe
ctive techniques for solving practical
operational problems. The outstanding feature of th
e method is a set of constraints affecting a
solution of a problem can be imposed without a need
to explicitly defining a linear relation
among variables, i.e. an equation. Nevertheless, th
e challenge of paramount importance in
using this technique is how to present the operatio
nal problem in a solvable Constraint
Satisfaction Problem (CSP) model. The problem model
ling is problem independent and could be
an exhaustive task at the beginning stage of proble
m solving, particularly when the problem is a
real-world practical problem. This paper investigat
es the application of a simple grid puzzle
game when a player attempts to solve a practical sc
heduling problem. The examination
scheduling is presented as an operational game. The
game‘s rules are set up based on the
operational practice. CP is then applied to solve t
he defined puzzle and the results show the
success of the proposed method. The benefit of usin
g a grid puzzle as the model is that the
method can amplify the simplicity of CP in solving
practical problems.