Restaurant Technology Network

Wondering what makes RTN such a powerful community? 🌟 💡 Don’t miss this incredible video created by our RTN members, where they share their personal stories on why they choose to partner with us. From feeling like family ❤️ to having unwavering support as their companies thrive 📈, our members explain how RTN plays a vital role in their success. This is more than just business—it’s about building lasting relationships and achieving greatness together 💪. Tune in here 🎥 https://lnkd.in/gNziRs4s to see why being part of RTN is a game-changer! ✨ 🚀 Join us to share, connect, and thrive in a community that helps solve hard problems by working together. The Rosetta Stone for the restaurant technology industry is here, and we’d love to have you be part of it. #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #Innovation #Networking #IndustryLeaders #Standards #TechConvergence #ThoughtLeadership Robert Peterson Matt Wampler Steven M. Elinson Russell Cotter (he/him/his) Scott Huetter Phil Fannin Tim Tang, CFE 🟦 Christopher Sebes Jake Simon Abigail Lorden Leonhard Tammy Hanson Shazia Ajani Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Katherine Ware Noell Dimmig Amy Cochran Hospitality Technology

RTN Spotlight: We are thrilled to welcome Paul Amestoy, co-founder of Kitchen Armor, to our Vendor Advisory Council Board! With a deep passion for the hospitality industry, Paul has spent his career bridging the gap between kitchen operations and cutting-edge technology. At Kitchen Armor, he played a key role in developing Power over Ethernet (PoE) stainless steel Android touch screens, and today, his team continues to innovate with PoE solutions for devices like Epson thermal printers, POS terminals, and digital signage. Paul and Kitchen Armor are dedicated to streamlining workflows, reducing labor and food costs, and enhancing the guest experience through smart, energy-efficient solutions. We are honored to have Paul's expertise and insights guiding RTN forward. To learn more about Paul, check out his RTN Member Spotlight ▶️ https://lnkd.in/gPff57my And please join us in welcoming Paul to the RTN Vendor Advisory Council! 👏👏 #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #Innovation #KitchenTech #WelcomePaul #RTNLeadership #VendorAdvisoryCouncil Amy Bookout Brooke Knight Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Shazia Ajani Katherine Ware Hospitality Technology

RTN Spotlight: We are thrilled to welcome Tony Fernandez, CEO & President of MTech Mobility, to our Vendor Advisory Council Board! With over 30 years of experience, Tony has been a driving force in IT managed services and operations across industries like retail, hospitality, travel, healthcare, and entertainment. As the founder of MTech Mobility, a global leader in mobility and technology solutions, he has built a reputation for customer-first innovation and strategic vision. His leadership journey includes key roles at Amadeus, a major IT provider for global travel & tourism, and NCR Corporation, a leading enterprise software and services provider. We are honored to have Tony’s expertise and insights guiding RTN forward. To learn more about Tony, check out his RTN Member Spotlight ▶️ https://lnkd.in/gZyYZ7Qe And please join us in welcoming Tony to the RTN Vendor Advisory Council! 👏👏 #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #Leadership #TechnologyInnovation #WelcomeTony #VendorAdvisoryCouncil Tony Fernandez Beth Sweeney Chris Ashcraft Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Shazia Ajani Amy Cochran Hospitality Technology

RTN Spotlight: We are thrilled to welcome Josh Gurley to RTN’s Vendor Advisory Council (VAC)! As the leader of The Coca-Cola Company's Digital Partnerships & Capabilities organization, Josh is dedicated to creating differentiated digital value for Coca-Cola’s partners—helping to shape the future of digital experiences in restaurant and hospitality. With a strong background in customer leadership, data & analytics, innovation commercialization, and digital strategy, Josh has played a key role in advancing The Coca-Cola Company's digital growth across both retail and foodservice channels. His expertise in driving digital transformation and enhancing first- and third-party digital experiences makes him a valuable addition to our community. Beyond his professional achievements, Josh is also a values-driven leader and advocate for inclusion. He previously served as President of Coca-Cola’s "This-Ability" Inclusion Network, championing change and advocating for the disability community. We’re excited to have Josh’s insights, leadership, and passion as part of RTN’s Vendor Advisory Council! Please join us in welcoming him! #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #VendorAdvisoryCouncil #TheCocaColaCompany #DigitalPartnerships #Capabilities #CustomerLeadership #Data #Analytics #InnovationCommercialization #DigitalStrategy #ThisAbility #Inclusion Josh Gurley Angela Diffly Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Noell Dimmig Shazia Ajani Robert Firpo-Cappiello

📣 RTN would love to give a huge shout-out and 👏 congratulations to RTN Member Realytics for their latest research report, “CX Leaders & Laggards in US Café & Restaurants – 2024.” 📖 Access the full report here: https://lnkd.in/ggPiPV5i! Dive in and discover how top restaurants are achieving check size growth, increased foot traffic, and capturing market share 1.5–2x above the competition! This in-depth study compares industry leaders who put customers first with those who don’t, revealing the key operational strategies that drive sustained growth versus silent decline. Ready to benchmark your performance? Gain actionable insights and see where you stand in today’s competitive landscape. Realytics is revolutionizing the retail industry with AI-driven performance and consumer analytics, delivering the most comprehensive dataset on Market, Pricing, Location, Product, Brand, and Experience Analytics. With data from 200 million outlets across 215 countries, over 10 billion reviews analyzed, and insights from over 1 billion consumers in 100+ languages, this report is a must-read! #RestaurantTech #CustomerExperience #CXInsights #DataDriven #Analytics #Realytics #HospitalityInsights #RestaurantIndustry Vinkal Chadha Tony Popov Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Shazia Ajani Noell Dimmig Hospitality Technology

🚀 Huge Congratulations to RTN Member Flybuy | Radius Networks! 🚀 We’re thrilled to celebrate Flybuy for their incredible impact in transforming Taco John's International, Inc. order-ahead experience! 🎉 Their AI-enhanced location engine is driving fresher food, faster service, and higher accuracy—all leading to major growth in mobile orders and customer satisfaction. Key Wins from This Case Study: ✅ 70% increase in mobile order sales 📈 ✅ 10% reduction in delivery driver wait times ⏳ ✅ 23% decrease in missing or incorrect orders 🎯 By integrating Flybuy’s Smart Fire technology with Olo and PAR Punchh, Taco John’s has revolutionized the digital ordering experience, ensuring that customers get hot, fresh food the moment they arrive—without needing to check in. 🔥 👏 Hats off to Flybuy for leading the way in restaurant technology innovation! And another big shoutout to Robert Firpo-Cappiello for bringing this story to life! 📖 Read the full case study to see how Flybuy is reshaping the future of order-ahead and pickup experiences here ▶️ https://lnkd.in/g4Rt3-48 #RTN #RestaurantTechnologyNetwork #RestaurantTechnology #OrderAhead #Innovation #Flybuy #CustomerExperience Rebecca McFarland Rachel Heffernan Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Katherine Ware Shazia Ajani Hospitality Technology Amy Cochran

📣 Huge congratulations to Restaurant Technology Network's member Rosnet on a fantastic case study showcasing their impact at JINYA Ramen Bar, and a big shoutout to Robert Firpo-Cappiello for bringing this story to our audience! When Doherty Enterprises became a franchisee of JINYA Ramen Bar, they faced a unique challenge—Jinya didn’t yet have a food management system in place. As a multi-brand operator, Doherty needed to ensure consistency across all its restaurants. Rosnet stepped in with a tailored solution, providing: ✅ Collaborative Planning – Aligning goals and cost structures per location. ✅ Dedicated Project Management – Hands-on support throughout implementation. ✅ Comprehensive Training & 24/7 Support – Ensuring seamless adoption. ✅ Custom Integrations – Streamlining financial operations and improving efficiency. 🏆 The results? Better cost control, increased operational efficiency, stronger decision-making, and seamless brand standardization. 💡 This case study is a perfect example of how the right technology partner can drive operational success! You can read the entire article here ▶️ https://lnkd.in/gG4HTyuS 👏 CONGRATS Rosnet on a job well done! #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #OperationalExcellence #Rosnet #HospitalityInnovation Amesha Tate-Thomas Maggie P. Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Katherine Ware Shazia Ajani Hospitality Technology

🚀 Join Us for an Exclusive HT/RTN Webinar – OPEN TO EVERYONE! 🚀 Innovation takes center stage as we showcase RTN’s Game-Changing Start-Up Alley Finalists from MURTEC 2025! Presented in partnership with our sponsor, SageNet, this is your chance to explore cutting-edge solutions and hear firsthand insights from industry experts. 🔥 What to Expect: ✅ Live presentations featuring: Pickpad – Revolutionizing order pickup All-Day– Simplifying dietary restrictions & preferences Livelytics – Unlocking real-time analytics for restaurants ✅ Exclusive insights from our Start-Up Alley Restaurant judges on what makes a start-up stand out ✅ Key takeaways & trends shaping the future of restaurant innovation 💡 Featured Start-Ups + Expert Judges + Unfiltered Insights = A Must-Attend Event! ▶️ Register Here: https://lnkd.in/ggxn26Z3 📅 Date: April 22nd ⏰ 2:00 PM ET Don’t miss your chance to be part of this game-changing conversation! Register now and join us! #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #Innovation #StartUps #MURTEC #StartUpAlley Yaro Tsyhanenko Kirk Morrison Akhilesh Vijay Vyawahare Courtney Radke Susan Lucas Cacy Bedoka Stephanie Nardini Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Shazia Ajani Noell Dimmig Katherine Ware Amy Cochran Hospitality Technology

A huge shoutout to Skip Kimpel and the Tech Chef Podcast for featuring Restaurant Technology Network (RTN) in the latest episode! 🎧🔥 This MURTEC 2025 recap is packed with invaluable insights from Tom Seeker, covering everything from data ownership to AI’s practical applications, VR/XR training, and the evolving role of employee enablement in restaurant tech. RTN was thrilled to be mentioned in the conversation, highlighting the power of industry collaboration, mentorship, and technology standards to move the industry forward. 🚀 Thank you, Skip, for always shining a light on the most important conversations in restaurant technology and for giving RTN a platform to share our mission. 🔗 Check out the full episode and let us know—what’s your biggest takeaway from MURTEC 2025? #RTN #RestaurantTechnology #MURTEC #MURTEC2025 #TechChefPodcast #JoinShareThrive #Innovation #DataStrategy #AI #XR #DigitalTransformation Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michal Christine Escobar Shazia Ajani Katherine Ware Noell Dimmig Amy Cochran Hospitality Technology

A huge thank you to Tom Seeker for always being an incredible advocate for Restaurant Technology Network (RTN) and for everything he does to push our mission forward! 🙌 Tom truly understands the power of collaboration and how RTN helps industry leaders avoid pitfalls, connect with the best minds in restaurant tech, and drive real innovation. His passion and support are invaluable, and we’re so grateful to have him in our community. And of course, this was all made possible thanks to Chad Horn giving him a platform! 🎙️👏 Stay tuned for the full conversation—this is one you won’t want to miss! 🎙️✨ #RTN #RestaurantTechnology #RestaurantTechnologyNetwork #Innovation #Collaboration Abigail Lorden Leonhard Tammy Hanson Robert Firpo-Cappiello Anna Wolfe Michael Beck Shazia Ajani Katherine Ware Noell Dimmig Amy Cochran Hospitality Technology