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Thrilled to share the success of “AI-Led CX: Shaping the Future of Customer Experience in the AI Era”! This interactive lunch roundtable brought together forward-thinking executives and industry leaders to delve into how #AI is revolutionizing customer experience. Key topics included: - Hyper-personalization - Agentic AI - Conversational technologies - Building trust in an AI-driven world The event was an incredible mix of lively discussions, knowledge-sharing, and networking opportunities. Our esteemed speakers—Joe Goddard, Scott King, Prof Didar Zowghi, Deverre Lierman, and Bindya S Raj—led thought-provoking panel sessions and open conversations that left everyone inspired. A huge thanks to all who participated! Together, we’re shaping the future of #customerexperience. Looking forward to exploring more innovative ideas in the future! infy.com/3YmKyC2 #DigitalInnovation #InfosysAster Raja Shah | Andrew Groth I John Premkumar | Ankur Chandra I Liz Abrahams I Archana Kapadnis I Rohit Pathak I Pravin Kashid I Tulasi Cherukuri | Shuddhashil Dey | sidharth bhardwaj | Anindya Ghosh I Prem Murugan I Darren O'Shannassy | Maloy Patnaik | Rajeev Batra | Andal Alwan | Lokesh Manickam | Priyal Potabatti | Sanjeev choudhury | Rahul Kochhar | Rajadurai P