Why OpenAI Operator Will Succeed Where the Semantic Web Failed … or Will It?
Remember the “Semantic Web”? Nearly two decades ago, it was hailed as the future of the internet. Visionaries promised a world where machines could process and understand data just as humans do, making our lives infinitely easier. But that grand vision never became reality. Businesses couldn’t see the profit in overhauling their data. Meanwhile, developers ran into complex standards, and large platforms were reluctant to open up their walled gardens. Despite widespread hype, the Semantic Web stalled.
Enter OpenAI’s “Operator,” now stirring a similar wave of excitement. Operator is billed as an AI agent that can navigate websites, click forms, and essentially handle your online tasks for you. In theory, that means automated shopping carts, no more tedious downloads, and effortless scheduling. If the Semantic Web sought to standardize data so machines could read it, Operator attempts almost the reverse—treating the existing web like a giant interface, then teaching an AI agent to act like a busy human.
Sound like a revolution? Possibly. But the reasons the Semantic Web faltered haven’t simply vanished. First, there’s the matter of incentives. Websites rely on monetizing user interactions—through ads, subscriptions, and data. An external AI automating those interactions could threaten their revenue. Why would a site surrender control and risk losing revenue streams? Second, technical complexity remains. Just as the Semantic Web required new standards, Operator could face detection issues, CAPTCHA challenges, and legal friction around “unauthorized” automated access. It’s not so simple to let an AI agent freely roam and fill out forms while also maintaining secure, user-friendly experiences.
Of course, Operator brings new strengths. AI models are far more adept at parsing unstructured content than they were a decade ago, and OpenAI’s brand power (and Microsoft backing) might open corporate doors. Specialized use cases—like enterprise workflows or controlled environments—could be a proving ground where ROI is more obvious. Yet whether Operator can scale beyond niche applications is unclear. Much like the Semantic Web, it promises to “revolutionize” our online world but must first address fundamental questions of who profits and who controls the data.
So will Operator succeed where the Semantic Web failed? At this stage, we don’t truly know. The technology is smarter now, the hype is real, and the partnerships run deeper. But the same old roadblocks—business models, data ownership, platform control—stand in the way. Unless these hurdles are solved in a manner acceptable to all parties, we may find ourselves watching another grand vision fade, just as we did with the Semantic Web.
What do you think? Is Operator destined to transform our digital lives, or are we witnessing a repeat of a familiar story? Let’s hear your perspective in the comments.
Great share, Hugo!
Professor of Computer Science, Reykjavik University
3moThe two technologies are not incompatible (as I'm sure you're aware), and weirdly enough, the semantic Web (SW) could still be realized, technically speaking -- if it were, it could serve as a great compliment to contemporary LLMs and the like. But SW thinking requires too much expertise to get going - it's not sufficiently "dumbproof". Properly done, SW could deliver significant value. There is no way to do "agents" with only LLMs properly, IMO. The expectation mismatch between the abilities of what people imagine when they hear the phrase "intelligent agent" and what can actually be delivered by contemporary AI solutions is too wide not to end in disappointment, for the most part.