Simone Biles Sticks her Crisis PR response landing
I don't know where you might stand on Simone Biles and the drama that she had to endure after stepping away from a couple of the events at the Olympics. However, I will tell you from a Crisis PR perspective, I think she and her team handled the situation as best as you could hope.
In the early stages of this event, Simone Biles came out publicly and told us why she was dropping out of certain events and then continued to talk about the struggles she was dealing with about her mind and her body not being in sync on her social media pages. Biles further explained this issue by, at least temporarily, posting on Instagram the issues she experienced in training for the upcoming event with the uneven bars.
I thought Biles demonstrated serious boldness by her actions that proved necessary as people were obviously going to be confused about why one of the top athletes certainly of the last decade now seems to find herself in a position in which no one would have expected her to face. In doing so, Biles endeared herself to so many people; direct connections, fans, mental health experts, and other athletes. She also made the detractors look silly when, in fact, Biles came back and competed in the balance beam competition and metaled.
I really give kudos to Simone Biles, the U.S. women's gymnastics team, her teammates, and all of the people in her camp for being transparent, open, and honest about how she struggled through this event and demonstrated her toughness. Not only do I believe Simone Biles owes no apology for any of her responses, I feel that her actions serve as a textbook for any organization dealing with situations out of their control to emulate.
Deputy Director of Corporate Communications | U.S. Navy
3yI really resonate with your article, Dave! As a former gymnast myself, I can say Simone demonstrated a great PR response amidst a crisis while also inspiring the next generation of athletes facing mental health obstacles in their sport.
I’m a commercial banker at Comerica Bank and I partner with business owners, CEOs and CFOs of San Diego-based mid-size companies to help them execute their next phase of growth.
3yThank you Dave for sharing your insights. My takeaways are that it is important to communicate quickly and openly, sharing what you know. Once again #simonebiles has demonstrated her incredible ability to overcome adversity and triumph. It is really tremendous.