Reflecting on 2023: Looking Ahead to the New Year!
Cloud4Feed
Cloud4Feed provides AI-based insights and instant actions for companies to increase customer loyalty and retention.
🎄 As we bid farewell to 2023, it's time to reflect on a year marked by remarkable achievements, enduring partnerships, and transformative growth. As Cloud4Feed, we've navigated challenges, celebrated milestones, and above all, cherished the invaluable support from our community.
Join us as we highlight the memorable moments of the past year!
Expanded Our Horizons 🌐
2023 has been pivotal for us in expanding our global footprint and establishing meaningful industry contacts. We've been fortunate to participate in 10+ prestigious international events, each contributing uniquely to our growth and network, such as Invest In Grenoble Alpes Bootcamp, Expand North Star, Euroshop, and MAPIC.
A Year of Rapid Growth 📈
We presented our product to 350+ new customers from 14 different countries. We helped over 70 brands to listen to the voice of Customers and Employees. We increased the number of countries where we actively collect data to 19. We launched the partner ecosystem in 8 different countries. Our dynamic team of 16 people is set to expand further in 2024!
We Empowered Decision-Making with Data at the Forefront!
Throughout the year, we harnessed the power of big data, analyzing over 1 million data points daily with our advanced AI-based NLP model. Our commitment to understanding customer sentiment shone through as we processed 100,000+ pieces of feedback each day, sparking actionable insights with 20,000+ instant alarms. Our efforts culminated in the generation of more than 25,000 automated reports, contributing to a substantial average increase of 7 points in our partners' Net Promoter Scores (NPS). We continue to strengthen the experience journey with AI-supported new features and reports.
CX Kaleidoscope Series
This year marked the exciting launch of our "CX Kaleidoscope" series. We've created a vibrant space where leading professionals from various industries share their wealth of knowledge and strategies. Check out all editions for fresh insights! 👇
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Welcoming Valuable Customers! 🙌🏼
Our most exciting accomplishment was the significant expansion of our customer portfolio, welcoming aboard 18 new companies. Each new partnership has enriched our experience and expertise, allowing us to refine our offerings and deliver exceptional value.
Commenced our monthly newsletter Experience Matters!
We embarked on an exciting new venture to keep our community informed and engaged by launching "Experience Matters," our monthly LinkedIn newsletter. In each edition, we dive deep into the latest industry news, ensuring that you are the first to know about emerging trends, groundbreaking research, and significant market shifts.
Thank you for being part of our journey. Let's embrace 2024 with open arms and a shared vision for innovation, growth, and exceptional experiences. Here's to a new year filled with prosperity, joy, and continued collaboration! 🎉