March with Latinos in Success

🎤 Carly Agar’s Top Job Search Tips – Q&A Recap!

Our Live Q&A with Carly Agar was exactly what we needed! Carly shared invaluable advice on navigating the job market with confidence and clarity.

💡 If you missed it or want a quick recap, here are the key takeaways to boost your career:

✅ Reframe Job Changes Positively – Focus on the growth and opportunities that come with career transitions. Highlight what you're moving toward rather than what you’re leaving behind.

✅ Leverage Storytelling in Interviews – Craft compelling narratives that showcase your impact and demonstrate how your skills align with the company’s needs.

✅ Structure Your Responses – Use the SAR framework (Situation, Action, Result) to deliver clear and focused answers.

✅ Address Resume Gaps with Transparency – Short gaps are normal—be honest and confident about your journey. Authenticity is always appreciated.

✅ Prioritize Quality Over Quantity – Tailor your applications to each role, demonstrating a genuine understanding of the position and company.

A huge thank you to Carly Agar for sharing her expertise and empowering us to approach the job search with confidence! 💜

👉 Let us know which tip resonated most with you!

🚀 Fireside Chat Recap: Top Insights from Jan Young on Customer Success & AI!

Our recent Fireside Chat with Jan Young, hosted by Joey Medrano, was packed with valuable insights on the evolving landscape of Customer Success. Jan shared practical advice on leveraging data, strategically applying AI, and strengthening financial understanding within CS.

💡 Key Takeaways:

✅ Data-Driven Customer Success – Build a customer-centric culture by using data to demonstrate tangible business impact and drive smarter decisions.

✅ Strategic AI Implementation – Focus AI and automation on high-impact activities instead of just automating low-value tasks.

✅ Financial Acumen for CS Leaders – Understand company financials (like COGs and margins) to build strong business cases and secure resources.

✅ Innovation in Outcome Alignment – Continuously align customer outcomes with business objectives to maximize impact and stay competitive.

🙌 A huge thank you to Jan Young and Joey Medrano for this insightful session—and to everyone who joined us! Let’s keep the conversation going.

👉 Which takeaway resonated most with you? Let us know!

🚀 Building Balanced Tech: AI, Kids, and Mental Health with Elomia & Troomi

Join Latinos in Success and our new partners, Elomia Health, for an eye-opening Fireside Chat with Troomi!

We'll explore how AI is transforming mental health support for children and how families can build healthier relationships with technology. Discover the story behind this innovative partnership and learn how it’s creating safer digital spaces for kids.

💡 What to Expect:

✅ The Elomia & Troomi Story – Learn how their collaboration is shaping the future of children's digital safety and mental well-being.

✅ AI in Action – Explore real-world examples of how AI-driven mental health tools are positively impacting families.

✅ Success Stories – Hear firsthand accounts from children and parents benefiting from these innovative solutions.

✅ The Future of Tech – Discover the evolving landscape of AI-powered mental health support and strategies for balanced technology use in families.

🌎 Elomia speaks Spanish – We're excited to partner with a company that values cultural connection and accessibility.

❤️ Mental health is a priority for our community—this conversation is a step toward supporting healthier, more balanced lives for families.

👩💻 This event is perfect for parents, educators, mental health professionals, and anyone passionate about leveraging technology for positive change.

📅 Secure your spot and join us on Thursday, March 27, 2025, at 1 PM ET for this essential conversation!

👉 RSVP Here

🌸 Celebrating Women’s Month: Spotlight on Mitzuy Ley 🌸

This month, as part of our International Women’s Day celebrations, we were thrilled to spotlight Mitzuy Ley, an incredible leader in our community! 🌹

IWD is a time to honor the strength, resilience, and achievements of women around the world—especially those breaking barriers in tech. Mitzuy’s career journey is a testament to that spirit.

💼 Her Journey: Mitzuy started in the nonprofit space, where she learned to build relationships and drive impact. That passion led her to Customer Success, where she thrives in advocating for customers and creating meaningful experiences.

📚 Career Lesson: Success isn’t about having the perfect playbook—it’s about adaptability, resilience, and knowing when to ask for help.

🗣️ Her Advice to Fellow Latinos in Tech: Visibility matters! Share your accomplishments, own your story, and surround yourself with a strong support system—just like this community.

💜 Thank you, Mitzuy, for your leadership and inspiration! Let’s continue to uplift and recognize the women making an impact every day.

👉 Drop a comment to celebrate Mitzuy and the incredible women in your life!

🍹 NYC, Get Ready! Latinos in Success & CxXchange Happy Hour! 🍹

Latinos in Success is teaming up with CxXchange for our inaugural Community Happy Hour!

📅 When: Wednesday, April 16th at 5:30 PM 📍 Where: Lower East Side, NYC

Join us for an evening of networking, engaging conversations, and connecting with top Customer Success professionals. This is your chance to meet fellow industry leaders, build valuable relationships, and celebrate our growing community!

🎯 Don’t miss out— RSVP now and secure your spot for this exciting event!

👉 We can’t wait to see you there!

Quote of the month 🌹

"Let us remember: One book, one pen, one child, and one teacher can change the world."

- Malala Yousafzai

Discover the Latinos in Success Toolbox

Linkedin: Join Our Latinos in Success Linkedin Page

Slack: Q&A, discussions, job postings and more!!

Monthly Calls: Connect with your peers and let your voice be heard!

Where to start? BE A MENTOR | SHARE YOUR FEEDBACK | SPREAD THE WORD

Message us at: prifletch@latinosinsuccess.com

Stay connected, stay empowered, and continue to thrive with Latinos in Success! 🎉

P.S. ❤️ This newsletter was built with love by Maria Leroy.