How to Build a Cyber-Resilient Work Culture

Employees, you are the weakest link!

We know you're imagining Anne Robinson's famous 'goodbye' right now. But when it comes to security, would you want what comes next to be goodbye to your business? 

Last year, 74% of data breaches involved human error. These incidents often occur due to simple mistakes or oversights that can have far-reaching consequences. In fact, if an employee is tricked by a ransomware attack, the consequences could be catastrophic! A recent study found that 60% of SMEs hit by ransomware go out of business within six months of the attack.

They say knowledge is power, so knowing exactly how data breaches could happen is paramount. Here are some common situations where human error can lead to data breaches. 

• Misdirected Emails: A common mistake is sending sensitive information to the wrong recipient via email. This can happen due to autocomplete features in email clients or simply typing in the incorrect address.
• Poor Password Practices: Using weak passwords or reusing passwords across multiple accounts can make it easier for attackers to gain unauthorised access. Sharing passwords between employees further exacerbates the risk.
• Phishing Attacks: Employees may inadvertently give away sensitive information by falling victim to phishing scams. These scams often involve deceptive emails or websites that trick users into entering their login credentials or personal information.
• Misconfiguration of Cloud Services: Incorrectly configuring cloud storage and services can expose sensitive data to the public. This includes failing to secure databases or not implementing proper access controls.
• Loss or Theft of Devices: Losing laptops, smartphones, or storage devices that contain sensitive information can lead to unauthorised access if these devices are not properly encrypted or protected.
• Improper Disposal of Data: Failing to properly destroy or erase sensitive information when disposing of old computers, hard drives, and documents can result in data breaches.
• Unauthorised Access or Sharing: Employees sharing sensitive data with unauthorised individuals, either intentionally or unintentionally, can lead to information leaks.
• Using Unsecured Networks: Connecting to unsecured Wi-Fi networks and transmitting sensitive data without encryption can allow attackers to intercept the data.
• Failure to Update and Patch Systems: Not applying timely updates or patches to software and systems can leave known vulnerabilities unaddressed, allowing attackers to gain unauthorised access.
• Insider Threats: While not always unintentional, malicious actions by employees or contractors who misuse their access to steal or leak data are a significant risk. These situations may stem from disgruntlement, financial incentives, or espionage.

How to Build a Cyber-Resilient Work Culture

Cyber resilience is not solely the domain of IT departments; it's a comprehensive approach that involves every member of your organisation. A security-minded work culture is one where cybersecurity awareness and practices are embedded, and employees at all levels understand their role. This cultural shift can significantly reduce the risk of cyber incidents and enhance your company's ability to respond to and recover from attacks. 

...and it starts with regularly training your staff:

"The average cost of a data breach is £4.1 million, but many companies are not training their staff regularly in cyber security. Training your staff will make them more aware, and you will massively reduce risk. Having a good awareness training programme cannot be underestimated."

Engaging Employees in Cybersecurity Practices: Practical Tips

Regular Training and Awareness Programs:

Conduct engaging, informative training sessions that cover essential cybersecurity topics. Use real-life examples and interactive exercises to illustrate the impact of cyber threats and the importance of vigilance.

Clear Communication of Policies and Procedures 

Ensure your cybersecurity policies and procedures are robust and clearly communicated to all employees. Regular updates and easy access to these documents are crucial.

Empowerment Through Responsibility

Assign cybersecurity responsibilities to employees across different departments. This empowerment can increase engagement and accountability.

Encourage Open Dialogue 

Create an environment where employees feel comfortable reporting potential security issues without fear of reprimand. Open dialogue can lead to quicker identification and resolution of threats.

Engaging user awareness training with SoConnect

See how our platform could drive security awareness in your business.

With our automated platform, you'll evaluate risk, educate your team, and combat future threats. Let's build your security-savvy workforce and reduce your business' cyber security threat. 

When you're ready, let us know, and we'll help boost and protect your business. 

That's it for this week's SoSecure. We hope you found some valuable insights.