About The Customer
Our client is a Finland-based organization dedicated to advancing the use of BIM technologies within the industry. They focus on promoting BIM adoption, enhancing vendor-user communications, and supporting the competitive development of Finnish companies in BIM-related sectors.
By adopting Odoo, our client unifies their scattered system, gains a better overview of member companies, improves connections between members, and effectively manages both online and offline events. Additionally, they can better manage their organization's human resources.
Project Fact Sheet
- Edition: Odoo Community
- Version: Odoo 15
- Users: 400-500 Odoo users
- Implemented apps:
The Challenge
Our client chose Odoo to streamline their fragmented membership management system, previously reliant on multiple disconnected platforms. They aimed to boost community engagement and streamline operations across all digital tools. Their goals were to centralize member interactions, simplify event management, and integrate key services like AWS, Wiki, and Drive into one unified Odoo system.
However, they encountered several challenges:
- Scattered systems: They faced inefficiencies from using multiple, separate systems to manage member data.
- Lack of interaction platform: There was no effective platform for member engagement, limiting community interaction.
- Single Sign-On (SSO) need: The client needed a single login that would grant users access to all platforms (Odoo, Wiki, Drive) without multiple logins, simplifying access and user management.
- Communication shortfalls: The existing email system was incompatible with Sendgrid, complicating communications and lacking a newsletter subscription feature.
- Blog migration: The client needs to migrate all existing blog content from WordPress, ensuring a smooth transition to the new platform without data loss or content disruption.
- Event management difficulties: There was no efficient system for organizing events and managing participation.
- Language barriers: The absence of language filters made it challenging to manage multilingual content.
- Internal management inefficiencies: Inconsistent terminology and permissions in management settings led to confusion and inefficiencies, particularly with permissions allowing all users to edit tasks.
The Solution
BHSOFT suggests the client to chose Odoo 15 to tackle their challenges with scattered systems, poor communication, and inefficient event management. Odoo became the single, integrated platform that brought together various functions and improved overall efficiency.
Here's how we tailored Odoo to meet their specific needs:
- Unified system: We replaced multiple separate systems with Odoo, creating one central hub for all data and processes. This change simplified operations and improved data accuracy across the board.
- Enhanced member interaction: We upgraded Odoo to include features that support active member engagement and networking, turning it into a powerful community platform.
- Single sign-on (SSO) integration: We used AWS Cognito to enable SSO, and AWS S3 for storage, allowing users to log into Odoo and access Wiki and Drive automatically, streamlining user management.
- Communication improvements: We reconfigured the email system to work with Sendgrid and added a newsletter subscription feature to better connect with members.
- Blog Migration: We developed custom code to migrate all blog content from WordPress to Odoo, ensuring a smooth and accurate transition.
- Efficient event management: We developed a module within Odoo for organizing events that includes tools for managing invitations and tracking participants, which greatly improved event coordination.
- Multilingual support: We introduced language filters in Odoo, making the platform user-friendly for a global audience and supporting content in multiple languages.
- Streamlined internal processes: We standardized terms and permissions within Odoo to reduce confusion and streamline operations, especially in task management where we limited editing access to authorized users only.
The Result
The implementation of Odoo transformed our client's operations with measurable outcomes:
- Unified operations and community engagement: By integrating multiple systems into Odoo, our client streamlined their workflows and increased productivity. This move simplified their operations, enhancing efficiency across departments. The enhancements to Odoo also boosted community interaction, leading to greater engagement from members. Improved communication tools, such as updated email systems and enhanced newsletters, ensured consistent outreach and kept members well-connected and informed.
- Enhanced event management: Our client experienced smoother event planning and execution with Odoo's integrated event management module, significantly enhancing the quality of community activities and increasing member participation.
- Streamlined internal processes: Our client saw a significant reduction in errors and an increase in operational efficiency thanks to improved task management controls in Odoo. This led to better oversight of projects and greater organizational agility.
