The Hidden Risk in Salesforce? Trust.

Salesforce Misconfigurations Don’t Scream. They Whisper.

Until they don’t.

Until sensitive records are exposed via a third-party integration no one reviewed - an integration granted by a marketing user, with full read/write access.

Until a user in a “read-only” role is quietly given the ability to mass-export customer data - because of a permission set assigned six months ago and never audited.

Until an automation script built for convenience escalates privileges with no alert… because no one’s monitoring flows or triggers.

This isn’t a hypothetical... it’s the reality of SaaS security in enterprise-grade platforms like Salesforce.

And the problem isn’t negligence - - it’s invisible complexity.

Native Tools Aren’t Built to Catch This

Salesforce is powerful. Flexible. Built for scale.

But that’s what makes it hard to lock down.

Native tools and traditional security stacks miss the nuance:

• OAuth apps that retain data access long after they’re needed
• Permission sets stacked across roles, profiles, and delegated admins
• Record-sharing rules that expose sensitive objects across business units
• Automations that move faster than your approval process

There’s no easy way to answer, “Who has access to this sensitive data?”

And even harder to answer: “What can they actually do with it?”

Misconfigurations That Don’t Make Headlines

The misconfigurations that matter most rarely show up in alerting systems.

They don’t trip MFA. They don’t cause login failures.

They live in the space between intended behavior and actual outcomes.

• Record types shared globally through custom logic
• Admin-level privileges granted to service accounts no one owns
• Data pushed to external platforms through Zapier, MuleSoft, or “trusted” OAuth apps
• Inherited access through old project roles, never cleaned up

By the time it becomes a breach, it’s already been breached.

Visibility Should Mean Control

SaaS Security Posture Management (SSPM) isn’t about more dashboards.

It’s about real answers.

• What third-party apps are connected to Salesforce right now, and what data do they touch?
• Which users have permissions that don’t match their role?
• Where is automation introducing risk you didn’t authorize?

This is the level of visibility required in environments where trust gets layered, extended, and repurposed every day.

And It’s Not Just Salesforce

The same logic gaps exist in:

• Workday: Untracked delegations, overexposed business process steps
• GitHub: Personal access tokens with repo-level access and no expiration
• ServiceNow: Publicly exposed tables through misconfigured ACLs
• Microsoft 365: Third-party add-ins with file-level access, granted by individual users

Visibility isn’t optional anymore. It’s the baseline for risk reduction in SaaS.