Help! My business has grown a mind of its own.
Remember when this was just your 'big idea'? The electric buzz of getting started, the freedom, the creativity? The joy of finally running things your own way?
It’s not that you’ve lost your passion - but you’ve lost the control.
The invisible tipping point
Here’s something most founder-owners aren’t told: your business will take on a life of its own. It happens early - sometimes when you go from just one to two or three people.
What was once your idea becomes something other people are shaping too. They bring their own ways of working, their own habits, their own understanding of what good looks like. And unless you’ve been really intentional about defining how you want things done - the culture, the structure, the accountabilities - those things will be made up for you, often without you realising.
Suddenly, your business has a personality of its own, one that doesn’t always behave how you’d like it to.
How it happens
This isn’t about you being a ‘bad leader’ or making huge mistakes. In fact, it’s a natural by-product of success.
As things take off, you focus on delivery. You hire good people to take work off your plate. You assume (or hope) they’ll just get it. You’re still making decisions, still deeply involved… but gradually, things start happening that weren’t quite what you intended.
Your culture is forming by default, not design. People are unclear on their roles and what success looks like. Your team lacks the scaffolding it needs to thrive - things like clear accountability, regular 1:1s, open communication, and a shared sense of direction.
You’re not alone
If you’ve found yourself wondering why things feel a bit off, you’re in good company. Many successful, high-performing founders hit this patch. It doesn’t mean your idea was wrong or your ambition too big. It just means your business has grown, and now your leadership needs to grow with it.
It’s like switching from riding a bike to driving a car. The skills that got you this far aren’t the same ones you’ll need next.
So what now?
Please don’t shrink your business back to something more ‘manageable’. That’s not what you signed up for. And don’t get rid of people just because they aren’t magically mind-reading your expectations.
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What you can do is learn the simple, powerful skills that help you lead not just a business, but an organisation.
Things like:
Your business doesn’t need to run away with itself. You can bring it back on course - and still keep all the magic that made it exciting in the first place.
You don’t have to scale back your ambition - but you do need to scale up your leadership.
Want to get started? Let’s talk...
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A Leadership Power Hour gives you an hour of 121 time. I'm an organisation leadership coach who has been working with successful SME business leaders for over 30 years.
I'm also the author of ‘A Buzz in the Building: How to build and lead a brilliant organisation’.In your 121, you’ll establish what you’re hoping to achieve and work to achieve an actionable result by the end of our hour together.
You might want to choose between different courses of action, get advice on a specific issue you are stuck with, or just need a sounding board.
My insights, suggestions and practical advice will enable you to come up with an actionable plan to move your business forward.
This is an effective and powerful way to resolve a niggling issue, and, for a small investment, to experience how useful organisation leadership coaching can be.
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