ETQ Releases New Quality in Manufacturing Survey Insights, Attends 2025 Quality Show and Explains Different Types of Poor-Quality Costs

Welcome to the latest edition of the ETQ Reliance® newsletter, “Quality Creates.” This monthly newsletter serves as your source of information on what’s happening in the world of quality management.  

This month we focus on the upcoming spring Quality Show, new manufacturing survey results and the different types of poor quality costs and how to reduce them.  

Subscribe now to make sure you don’t miss out on the most up-to-date quality news and insights from ETQ. 

New Survey Insights Show Recalls, Labor Shortages Still Problems for Manufacturers   

A recent survey asked 750 senior-level global quality professionals how their organizations see quality in today’s manufacturing landscape. Some key takeaways include: 

A continued labor shortage that will continue to impact quality outcomes with: 

• 70% of respondents reported that their company is impacted by a labor shortage 
• 88% said a labor shortage has had an impact on the quality of their products or services 

Product recalls continue to rise despite the best efforts of manufacturers:  

• 75% of respondents said their company had a product recall in the past five years (up from 73% in 2024) 
• 48% said the cost to rectify each product recall ranged from $10M-to-$49.99M 

Don’t let labor shortages or product recalls affect your productivity. Request a demo of our automated, cloud-based, quality management system today,

ETQ to Attend Annual Quality Show Set for April 16-17 in Nashville, Tennessee  

Heading to the annual Quality Show in Nashville, Tennes

see on Wednesday and Thursday, April 16-17? Set up a meeting with ETQ at booth #118 and speak with an expert on how to lower your cost of poor quality, gain visibility and control over supplier quality, boost regulatory compliance and reduce your risk by automating quality management processes with ETQ Reliance®! 

In addition, join us at 11:30am on Wednesday 4/16 for a session titled The Ecosystem has Spoken – Silo Yourself at Your Own Risk where quality experts will discuss how an electronic, cloud-based quality management system (eQMS) can be used as a hub, providing a single source of truth, to avoid being siloed, with different teams having different views of the same information, and how a quality problem in one factory can be used to ensure future problems don’t occur in others. 

The session will show you how an eQMS can help your organization: 

• Coordinate and harmonize systems and information across an organization. 

• Eliminate silos 

• Drive quality 

• Enable continuous improvement 

You won’t want to miss it.  

Schedule a meeting with us during the Quality Show now. We hope to see you there.  

Understand the Financial Impact of Poor Quality  

Understanding the balance between the cost of maintaining good quality and the cost of poor quality is crucial for continued success in your organization.   

Did you know that up to 20% of a company’s revenue can be lost to the cost of poor quality? 

The impact of nonconformances that cause rising poor-quality costs go beyond the need for rework and often result in avoidable costs that can include scrap, rework, decreased productivity and warranty expenses.  

An automated, cloud-based, electronic quality management system (eQMS) can help your organization better understand quality costs to improve operational processes. 

Check out this infographic to learn more about how the cost of poor quality may be affecting your organization and how an eQMS could be the right solution for you.