Disability Inclusion in India: Challenges and the Path to Allyship
A Close Call and a Harsh Reality
Recently, I narrowly escaped unhurt in a road accident. A truck lost control, scraped the sides of a bus, and then rammed into a car. The impact was severe—passengers were badly hurt, but they were alive. It struck me how easily life can change in a split second. A single accident, an unforeseen illness, or even aging can make any of us disabled. And yet, India’s systemic apathy towards people with disabilities remains staggering.
Governments allocate funds for ramps, lifts, and accessible infrastructure at railway stations, but here’s the question—how does a person in a wheelchair actually board the train? Accessibility is more than just physical modifications; it requires a fundamental shift in how we think about inclusion. While some new office buildings consider accessibility, the majority of our public spaces, workplaces, and institutions remain hostile to persons with disabilities.
Understanding Disability in India: Beyond the Numbers
According to the Census 2011, India has 26.8 million people with disabilities—a figure widely considered an underestimation. The World Bank suggests that nearly 80 million Indians live with some form of disability. Disabilities range from physical, sensory, intellectual, and developmental impairments to mental health conditions, each presenting unique barriers to inclusion.
Yet, disability is not just a minority issue—it is a human issue. A 2019 report by the International Labour Organization (ILO) states that persons with disabilities in India face an unemployment rate of 36% in urban areas and 58% in rural areas. Less than 50% of children with disabilities complete primary education. These numbers highlight the systemic exclusion that millions face daily.
The Legal Framework: Progress with Gaps
The Rights of Persons with Disabilities (RPWD) Act, 2016 was a landmark moment in India’s disability rights movement. It expanded the recognized disabilities from 7 to 21 and mandated:
While the Act is progressive, implementation remains weak. In 2022, a study by the National Centre for Promotion of Employment for Disabled People (NCPEDP) found that less than 50% of government buildings in major cities were fully accessible. Even within government jobs, the actual employment rate for persons with disabilities is just 0.5%, far below the mandated 4%.
The Challenges of Disability Inclusion
Despite legal protections, barriers persist across various aspects of life:
🔴 Attitudes and Stigma – Many still perceive disability as a personal tragedy rather than a diversity issue. This mindset fuels discrimination in workplaces, schools, and even healthcare.
🔴 Lack of Physical Accessibility – Wheelchair users struggle with inaccessible public transport, narrow footpaths, and buildings without ramps or lifts. Even "accessible" spaces often fail to meet functional needs.
🔴 Education Gaps – While inclusive education is mandated, few schools have the necessary resources, trained teachers, or assistive technology. As a result, children with disabilities often drop out early.
🔴 Employment Barriers – Many private employers hesitate to hire persons with disabilities, assuming they will need costly accommodations. In reality, simple adjustments can make workplaces inclusive at minimal cost.
🔴 Healthcare Challenges – Many hospitals lack sign language interpreters, Braille signage, or accessible examination tables, making healthcare inaccessible for many.
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Case Study: Bengaluru’s Success in Accessible Public Transport
While challenges persist, some cities are setting examples. Bengaluru’s metro system has taken steps towards true accessibility. In 2022, Bengaluru Metro partnered with disability rights groups to introduce:
This model proves that when persons with disabilities are consulted, solutions become more effective. However, widespread implementation across India is still a distant goal.
How Can We Be True Allies?
Inclusion isn’t just the government’s responsibility. We all have a role to play. Here’s how we can support disability rights:
✔ Educate Ourselves – Learn about different disabilities and the barriers people face. Awareness is the first step to change.
✔ Advocate for Accessibility – If a workplace, school, or public space isn’t accessible, speak up. Push for better infrastructure.
✔ Promote Inclusive Hiring – If you are in a leadership position, ensure your workplace has inclusive hiring practices.
✔ Support Disability Organizations – Volunteer, donate, or collaborate with groups that work on disability rights.
✔ Challenge Discrimination – If you see unfair treatment, call it out. Inclusion is everyone’s responsibility.
✔ Listen to Lived Experiences – The best way to understand disability is by listening to those who experience it daily.
Moving Forward: A Society for All
Disability inclusion is not just about policies or infrastructure—it’s about dignity, equality, and participation. It’s about ensuring that a wheelchair user can board a train as easily as anyone else. It’s about ensuring that a deaf student doesn’t drop out because their school lacks sign language interpreters.
Progress is happening, but it’s slow. The RPWD Act laid the foundation, but real change needs political will, corporate responsibility, and social commitment. As a society, we must move beyond token gestures and create real, lasting inclusion.
After all, disability is not a niche issue. It can happen to anyone, at any time. Let’s work towards a world where being disabled doesn’t mean being excluded.
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Story Content Coach | Personal Brand Strategist | 16M+ Impressions
3wPallavi Sankhe, “Inclusive” has become the most overused word… and the least acted on.
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3wHi Pallavi Sankhe, Thank you for highlighting this concern with a holistic approach, loved the references to the data and the act, the problem statement, the case study of Bengaluru and the call to act. What I want to offer - is let's take it to next level in terms of partnering with these organizations and I am more than happy to do my bit with the knowledge and exposure that I have, I would love to contribute in making this difference rather than just being an audience to it and clapping for people who take the lead. I am sure there are many like me ready to join hands - Help us out. Will connect offline and see what is that little 1% contribution that I can initiate. Thanks for the brilliant nudge.
CEO at HQ, Emotional Intelligence Specialist, NLP Practitioner, Life Coach
3wPallavi Sankhe , what you have described is comprehensive and helpful. It is indeed not ONLY about making facilities available, it is about a quantum shift in the way that people with disabilities are viewed and treated.
Senior HR Business Partner at 3 Minds | IIM Indore (AHRM) | Driving Talent Strategy, Culture & Leadership | 10+ Years in HR | Top 100 Emerging HR Leaders - 2024
3wPallavi Sankhe Your words are so powerful! Creating inclusive spaces is not just about policy, but about dignity and equality. Thanks for sharing your thoughts and sparking this important conversation