The Cost of Intelligence Is Near Zero—Now What?

The Cost of Intelligence Is Near Zero—Now What?

We are seeing AI assistance everywhere in a very short time, from embedded in email to apps on our phones, and virtual doctors. Many complaints about AI are the responses are bad, not personalized enough, and can be spotted as AI. All these comments are correct, but as you have heard, this is the worst it will ever be. Remember it cost $12,000 for a laptop in 1990 with limited color displays, 50MB hard drives, and only 32-bit CPUs. Now you have over 2,000 of these computers in your pocket for 10% of the cost. That is in 35 years. Where is AI in 35 years?

Technological leaps have a long history of rocking industries, from the printing press that disrupted scribes to industrial machinery that replaced skilled artisans. Yet our current wave of AI breakthroughs—symbolized by powerful large language models capable of near-human comprehension and content generation—appears more disruptive than anything we’ve witnessed in recent history.

At the heart of this transformation is an unsettling reality: the cost of “intelligence work” is plunging toward near zero. It’s no longer a question of if but when. Ask people whether robots will be roaming our streets 75 years from now, and most will say yes. Ask whether they’ll appear within the next five years, and most will say no. Yet for children under five today, that 75-year horizon sits squarely within their lifetime—making it abundantly clear just how soon this future could arrive.

That radical shift begs a series of pressing questions: What happens to the lawyers, doctors, accountants, consultants, and other knowledge workers when an algorithm suddenly undercuts their hard-won expertise? How do we measure the value of human intellect when a machine can often replicate it at near-zero marginal cost?

Below is an expanded exploration of how cheap intelligence affects white-collar workers, the economic and societal ripples, and why these changes ignite such fierce controversy.

A Historical Parallel: From Assembly Lines to Algorithms

The manufacturing sector offers a foreboding precedent: Automated assembly lines in the 20th century dramatically cut the need for certain types of labor, as robots performed repetitive tasks more accurately, more quickly, and at a lower cost. Countless factory jobs were lost or radically redefined. Knowledge workers, meanwhile, largely escaped this wave of automation—until now.

Today, AI can parse through dense legal documents, sift complicated financial data, and generate “creative” outputs that rival (or even exceed) those produced by human professionals. The result is a shift from “physical labor displacement” to “mental labor displacement.” For decades, the educated classes believed their jobs were too nuanced, complex, or context-dependent for machines to replace. But modern AI systems, fed enormous amounts of data and refined through complex training processes, are now closing that gap at an astonishing pace.

The Devaluation of Traditional Expertise

At one time, expertise was synonymous with human capital. Earning a professional degree was a reliable ticket to financial stability, and specialized knowledge—whether in law, medicine, engineering, or finance—conferred a high level of job security. Yet as AI tools become more capable, companies are reevaluating how many skilled professionals they really need, and at what cost.

Consider these scenarios:

Legal Services: AI-powered systems can draft contracts, research case law, and analyze mountains of legal briefs in seconds. Where a junior associate would once spend weeks on discovery, an AI might finish in hours, offering a more affordable and arguably more reliable alternative.

Finance and Accounting: Automated models can spot irregularities in financial statements, forecast markets, or execute trades at speeds humans can’t match, all while learning and adapting in real-time.

Medicine: AI applications can analyze medical imaging or patient data to make diagnoses. While human oversight is still crucial, the first pass of analysis might soon shift from junior doctors to algorithms.

These changes eroded the monopolies once held by professionals who traded on specialized knowledge. If AI can handle the grunt work—research, initial drafting, rote analysis—what does that leave to the rising generations of white-collar employees?

The Demise of the Traditional Career Ladder

In law firms, consulting firms, and accounting practices, a pyramid structure has long been the norm: a handful of partners at the top rely on armies of junior employees at the bottom. These junior ranks do the menial labor—drafting documents, conducting basic research—and learn on the job over several years. Eventually, they gain the experience to climb into more senior roles.

But if AI takes over these entry-level tasks, how will the new workforce acquire fundamental skills? If entire rungs of the ladder effectively disappear, does that create a future shortfall of seasoned experts? And how do people learn to manage complex problems if they are merely editing AI outputs instead of generating solutions themselves?

A Bottleneck on Learning: Some skeptics argue that new entrants to these fields might become reliant on AI from day one, never acquiring the deep, foundational understanding necessary for complex problem-solving. Over time, the industry’s collective expertise could degrade, as fewer and fewer professionals develop genuine, firsthand mastery.

The Psychological and Social Fallout

Beyond the economic metrics lies an under-discussed aspect: what this means for human identity and self-worth. In societies where self-definition is often tied to professional success, the notion that one’s intellectual labor can be cheaply outsourced or replaced can be deeply unsettling.

Erosion of Pride and Purpose: Many white-collar workers take pride in their intellectual contributions. It’s not just about income; it’s about the sense of purpose derived from applying expertise to solve complex challenges. If machines handle those challenges more effectively, how do individuals find meaning in their roles?

Crisis of Identity: Entire communities—such as medical communities, legal circles, and academic fields—build social structures around professional mastery. With AI in the mix, some roles may feel diluted, risking a broader identity crisis within these traditionally esteemed groups.

Opportunities for Reinvention

Though the clouds of disruption loom large, the silver lining is significant. By offloading routine or highly standardized tasks to AI, professionals can free up time for more creative, strategic, or empathetic pursuits.

Augmentation Over Replacement: Rather than fully replacing white-collar workers, AI can serve as a powerful ally. Doctors, for instance, could rely on AI for preliminary diagnoses, allowing them to spend more time on personalized patient care and complex, nuanced cases. Lawyers might leverage AI to handle research, devoting more of their own time to negotiation tactics or courtroom strategy.

Emphasis on Soft Skills: With the commodification of intelligence, uniquely human attributes—such as emotional intelligence, ethical decision-making, interpersonal communication, and moral reasoning—could gain new importance. Workers who excel in these areas may find their roles evolving toward human-centered tasks that AI can’t (yet) replicate.

Potential for Deepening Inequality

Despite the rhetoric of “democratizing knowledge,” there’s a real risk that this trend amplifies economic and social divides. Large corporations and elite professionals—those who have the resources to develop, acquire, and effectively deploy advanced AI systems—could accrue disproportionate benefits. They can automate workflows, reduce staff, and drastically cut costs.

Shrinking Middle Rungs: As mid-level roles evaporate, a two-tiered workforce might emerge: a small cadre of elite experts overseeing AI-driven processes and a larger pool of lower-skilled workers performing tasks machines can’t. This dynamic could widen the income gap and diminish social mobility.

Skill Stratification: Those who adapt quickly—learning to manage and complement AI—may find themselves in high demand and command top salaries. Those who struggle to adapt could face stagnant wages or forced career changes.

Societal Reactions, Policy, and the (Inevitable?) Debate

As these transformations accelerate, public debate and policy considerations will likely intensify. Some policymakers envision a world where widespread AI deployment necessitates new approaches like universal basic income (UBI) to cushion displaced workers. Others remain skeptical, arguing that economic and social systems will adapt naturally, as they have in past technological revolutions.

Regulation and Responsibility: Government oversight of AI’s deployment in critical sectors—healthcare, law, and finance—will be essential. Balancing innovation with accountability is no small feat; a misstep could hamper economic gains or jeopardize public trust.

Corporate Accountability: Businesses stand to profit immensely from cost savings, but do they have a responsibility to retrain or redeploy the workers AI displaces? Some forward-thinking companies are investing in “people plus AI” solutions, recognizing that a skilled, tech-savvy workforce might still be their strongest asset.

A Controversial Leap Forward

What we’re witnessing is, arguably, one of the largest disruptions in the history of labor. Factory workers in the industrial age felt the sting of mechanization; now, white-collar employees face an equally daunting wave of automation. The uproar stems from the tension between two realities:

Society could benefit from unprecedented productivity gains and lower costs for critical services.

Entire categories of prized, high-paying jobs may become either obsolete or drastically restructured.

The controversy lies in balancing these truths. Is this the greatest leveling force in history—democratizing expertise and driving innovation for the public good? Or is it a harbinger of mass professional dislocation, creating an even more stratified economy where the elite few thrive and everyone else is left behind?

Facing the Near-Free Intelligence Era

We often talk about “the future of work,” but that future is already arriving, propelled by AI systems that can generate ideas, analyze data, and even offer creative solutions with startling efficiency. As the cost of intelligence-based services edges closer to zero, white-collar workers must adapt to remain relevant and valuable. This adaptation won’t be seamless. It might involve painful contractions in traditional professional fields, deep questions about the nature of expertise, and fierce debates about responsibility—both corporate and governmental.

Yet, the story need not be only one of doom and gloom. History shows that disruptions can pave the way for new forms of work, new types of skills, and even new realms of human creativity. The key is whether society will respond with foresight—investing in education, upskilling, ethical regulations, and social safety nets—or whether it will let the wave of cheap intelligence break upon the workforce with little preparation. The outcome remains uncertain, but one thing is clear: The fortress walls that once protected white-collar professions have been breached, and every knowledge worker must now reckon with a future in which intelligence is abundant, affordable, and no longer solely the domain of human minds.

To view or add a comment, sign in

More articles by Barry Johnston

Insights from the community

Others also viewed

Explore topics