Analytics matters for your chatbot too

Management consultant Peter Drucker famously said:

“If you don’t measure it you can’t manage it”

To properly manage a business you need to know what’s happening. That’s the absolute true and I don’t know anyone who is against of that.

This saying is valid for all verticals of your business including marketing, logistics, software performance and also your Chatbots!

As Jetlink, we do and manage quite a lot chatbot projects so far and understanding how your users play with them plays a vital role for your project success. Because, if you know more, you know what to refine and improve.

Although, we provide essential numbers in-house, diving into depth is always better. That’s why we integrated Jetlink platform to Dashbot.io where you can see lots of beautiful numbers regarding your chatbot such as paths that user follow or don’t follow, popular intents, engagement, retention, not-handled intents etc.

Dashbot.io provides almost everyting that our customers expect. Even if you have a bot in Facebook or web (How it is called as Generic in Dashbot.io), we feed data to this platform and then you enjoy seeing how well your chatbots are performing.

Connecting your Jetlink chatbot to Dashbot.io is quite easy.

• Go to Settings page and click on Dashbot.io option,

• Click on “Add a new Dashbot integration” button

• Enter your details on below screen (choose Jetlink chatbot, choose type of bot and enter API key)

And you did it!

It is pretty straight forward and easy to feed your Jetlink chatbot data into Dashbot.io. After that, you can go to your Dashbot account and see the chatbot analytics.