1-day Training Programme on “Vendor Quality Management for Zero Defects”

Introduction: -

Vendor Quality Management is all about efficient production of materials while minimizing adverse events. A supplier that performs well, quickly communicates non-conformances or deviations, responds to audit or report requests, relays process/equipment changes and, among many other areas, meets delivery requirements.

Quest for zero rejection in every operation and service is our mission. Over a period of time complacency creeps in every organization. Delivering products with high quality -- defined as “meeting specifications at the lowest possible cost” is a top priority for manufacturers and service providers.

Major Programme Takeaway: - The training programme will have reasonable amount of numerical calculations. These calculations will help the participants to hone their skills in the respective areas of discussion. Secondly, participants will get well-researched document on “Supplier Quality Management Questionnaire”. This questionnaire will be helpful to the participants while taking supplier on board or purchase of the additional material from the existing supplier.

Suitability of the Training Programme: - This training is programme is suitable for the professionals who work in Purchase, Production, Quality departments. This training is most suitable for the persons who are involved in vendor management and vendor development.

Requirements from the Participants: -           Participants should have some awareness of the concepts of quality. Secondly, participants need to have good numerical abilities as the training programme will have normal numerical calculations.

Training Programme Contents

First Half: -

·        Introduction to Quality Management

·        The dimensions of Quality

·        Quality Planning, Control and Improvement

·        Concept of Zero Defects

·        Zero Defect Analysis

·        Quality and financial performance

·        Poka Yoke

Second Half: -

·        Tool of Vendor Quality Management – Vendor Assessment

·        Tool of Vendor Quality Management – Post-project evaluation of the vendors

·        Tool of Vendor Quality Management – KPIs to Monitor Vendor Performance

·        Tool of Vendor Quality Management – Supplier Quality Management Questionnaire