XLA Institute’s Post

A strategic partnership driving innovation in SIAM and Experience Management!   In an exciting collaboration, XLA Institute and Scopism are proud to announce a joint knowledge sharing initiative between SIAM and Experience Management!   By combining XLA Institute's expertise in Experience Management with Scopism's specialized knowledge in value creation, this collaboration promises to deliver comprehensive, forward-thinking solutions for IT and service management professionals.   The partnership will focus on: - Conducting groundbreaking joint research initiatives. - Developing educational content that equips professionals with cutting-edge insights and practical methodologies. - Hosting events and knowledge-sharing platforms to nurture deeper understanding of XLAs, SIAM and how they work together.   As part of this collaboration, XLA Institute and Scopism will publish a series of whitepapers, with the first exploring the intersection between XLAs and SIAM.   This whitepaper will explore how experience-driven approaches can be applied in SIAM models, ensuring that service integration activities align with end-user expectations and business objectives. The whitepaper will officially launch at XLA Institute Live on 12th June, 2025.   Through this strategic partnership, IT and service management professionals will gain access to transformative tools, in-depth research, and expert perspectives that bridge the gap between service integration and improved user experience. #ExperienceManagement #SIAM #Collaboration #BusinessObjectives #whitepaper