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As one of the newest members of our leadership team, Nancy Cloutier brings over 20 years of experience leading strategic collaboration in the healthcare, B2B manufacturing, and banking industries. To Nancy, the secret to a great Customer Experience is simplicity, and she explains that simplicity is created through three factors: clarity, emotional connection, and consistency. Nancy is committed to continually learning and growing. “To do my job, I must be continually learning – not only so I can work effectively with my team, but also so I can collaborate with our clients to help identify challenges and develop solutions.” The team’s success is a key motivator to Nancy. She says that the one thing that always brings her joy is seeing the team succeed. “If the team is successful, I’m successful… and more importantly, we are successful.” To learn more about Nancy, what drives her, and how she and her team impact the CXT work we do for our clients, check out https://hubs.li/Q02-L0fM0.

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Jan Maroscher

Freelance Content Writer ≫ Gobbledygook Transformer ≫ Essayist

3mo

Leading collaborative work--as always! Happy to see you again, even if it's just virtually.

Joy Hart

Creative Manager at OhioHealth

3mo

The band is truly back together! Congrats to all!

Melodie Burelle

Coordinator, Marketing & Events at Zibi

3mo

Proud of you

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