How is AI transforming the modern workplace? 🚀
Kenneth Chong, Director at Microsoft, shares how AI is becoming a powerful partner—streamlining workflows, reducing digital debt, and unlocking human potential.
It’s not just automation—it’s smarter, faster, more creative work.
Watch the full #TDCXTalks discussion to see how AI is shaping the future of work.
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Talk to us a little bit about how data security and AI work together and the digital debt that companies have now and also how what's the best way of integrating these workflows with AI today and the implications that it has for people. So unfortunately, I think if you look at the last few months, or rather last few couple of months now, yeah, I got a little bit of a bad branding. It's like, oh, there was data leakages because I found this. Information at all, but I think if you actually look behind, it's really the fact that those data leakages has always been there a I just made it easier and found it faster than you right. So again, I think if you look at in terms of the labeling or rather in terms of the confidentiality and the data protection if the organization has not even taken on the first step, right, There are things that are really happening in the backyard. So look at ways you actually have to protect in this era of AI where you're going to have a I understanding the data at all nothing to this second part eventually look at it. On the digital debt part, think of it, it has become a coworker that you never know you needed an assistant that could actually help you kind of digest the information or and give you time back, right? That actually helped me address the digital debts. The meetings that I've missed, I go back and ask for summarization and the first problem was I've been mentioned in the meeting, right? Were there any action items for me, right? And they start looking at the summarization and work on that. So that actually gave me back again time back for me.
This is a revolution, just as important as the arrival of the internet, and it is still early days. Give it a few years and the world of work will be completely transformed. Fascinating and inspiring, it's going to be quite a ride!
This is a revolution, just as important as the arrival of the internet, and it is still early days. Give it a few years and the world of work will be completely transformed. Fascinating and inspiring, it's going to be quite a ride!