🧠 What’s the difference between Luna and other AI Voice systems? A lot, actually—and it matters when it comes to healthcare. Let’s clear it up 👇 Luna isn’t just some type of generative AI. It won’t “freestyle” responses or make educated guesses. Instead, it’s a structured, safe, and purpose-built virtual assistant for healthcare practices. Think: 📞 An extension of your front desk—not a chatbot that talks about everything under the sun. Here’s what sets Luna apart: ✅ Responds only to pre-configured topics (scheduling, FAQs, triaging) ✅ Never offers medical advice or diagnoses ✅ Doesn’t answer sensitive or inappropriate questions ✅ Has escalation pathways for emergencies (e.g., “Call 911” or route to staff) ✅ Can’t go off-script—by design Why is that a good thing? Because in real-world use, structure = safety. Every response is intentionally created. Luna doesn’t guess. It doesn’t improvise. And it won’t ever answer questions it’s not supposed to. That’s the difference between building something powerful—and something trustworthy. Responsible AI isn’t about doing everything. ✨ It’s about doing the right things, reliably. Curious how Luna fits into your front desk or answering service? Get in touch! https://lnkd.in/dnUEdQAW
