OpsTechPro’s Post

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Named Joseph Thomas, I'm with the Embassy Suites in San Rafael, CA. First time I started with SP2 was back in I think either 2019 or 2020 with Jameson. Yes. Has improved a lot and there's a lot more modules to it now. Remember when it was just the request equipment and PM others and inspections? Let's say guest requests, work orders, those are probably the easiest, especially guest requests because they had Jameson with me at the property. He was very if, if it's not in the system, then we're not doing it. So the guest requests have been pretty easy on that side. Work orders are a bit more challenging with housekeeping, especially not being as in the technology. And in front of the computer, as as front desk usually is. But we're getting there. We we've improved a lot on our work orders. What's it called in? Our guest requests are still soaring too. I think there's a little glitch in it in the thingy. Umm I would say most room for improvement though is equipment. PM's and PM others but. I love the new app. Yeah, I love the mobile version. I remember we talked, I think like a year and a half ago and I requested. Where's the LIKE select ALL? You remember? Yeah, yeah, yeah. I requested that and now seeing it. It makes a huge difference. I don't have to bug you to to clear out a bunch of stuff so I can start getting it in order. Yep, so I'll. When I get back home, I'm gonna clear out a bunch of our equipments, PM others, and really just start dialing it in and guest room PM's, Now I can clear out the overdue stuff, Edit, edit. The PMS, especially equipments, change things from weekly to monthly, monthly to weekly and such, and just start dialing it all in. You like the fact that you can make all these changes over all by yourself? Yes. It's it's a huge help then the just having it's not it's not a full app app yet, but that link that you provided already works better on a mobile device. So just scrolling for an example it just it it just feels like it works better on the phone. It's not as. It's not as clunky, if you know what I mean. Yes, you probably you, you, you know better than what I mean. Yeah. That's good. That's a good one. Yeah, that's called, but I can't wait to share with my team. Awesome. My gosh. Nice to see you back. Thank you. Thank you. Now, you know, I spent some time at your hotel. You know the story. Is that right? Yeah, I remember a little bit. I hope they only told you. That's the good stuff. That's awesome. Well, keep in touch. I I love talking to you and, and you know, it took some suggestions from you and make changes to the entire system based on our conversations. That's awesome. All right.