Sierra’s Post

What is Sierra? We get this question a lot. Sierra helps businesses build better, more human customer experiences with AI. But how can you be more human and use AI? Well … no wait times, no repeating yourself, no endless holding on the line—the things that make customer service so inhuman today. Instead you get answers and action. It’s why leading brands like SiriusXM, Sonos, and ADT trust Sierra to serve their customers across every moment that matters—from product recommendations to tech support. How? 👇🧵 1️⃣ Meet your agent Since forever, customer service has been a trade off between cost and quality. Even the best companies do everything in their power to stop you contacting them! Sierra’s AI agents solve that problem. They’re cost effective, always available, get things done and drive better business outcomes: https://lnkd.in/gBG7uqrB. 2️⃣ Build your agent When you build on Sierra’s Agent OS, you get to define the goals and guardrails for your agent, integrate your company’s knowledge sources, connect it to the key internal and external systems and choose its character. Once done, you can deploy it across all channels: https://lnkd.in/g-7AsYbk. 3️⃣ Manage your agent Sierra’s command and control center enables your Customer Experience teams to continuously monitor performance, manage content, and improve their AI agent over time: https://lnkd.in/guSbURKF. 4️⃣ Trust your agent Sierra’s customer experience platform is designed to be trustworthy and reliable. Your data is never used to train models, and we use industry-standard best practices to ensure its security: https://lnkd.in/gM6Yk2zq. 5️⃣ Learn more Curious about what Sierra can do for your business? Let’s chat: https://lnkd.in/ggzTD75p.