Day 2 of the Service Business Forum kicks off with a deep dive into practical strategies for sustaining digital service growth. Building on the insights from Day 1, today’s sessions will focus on real-world case studies, interactive discussions, and expert-led panels. Participants will explore how to secure long-term investment, drive cross-functional alignment, and maximize the impact of digital capabilities like AI and IoT in service operations. The day promises actionable takeaways to help service leaders refine their strategies and accelerate transformation within their organizations.