• Scott McKain’s Post

The journey towards #distinction is never-ending. It's not a "cross the finish line" decision. It's a "Will we make this part of our organizational/individual DNA?" choice. #CX #sales #meetingprofs #eventplanners https://buff.ly/2TpWjr0

The journey towards #distinction is never-ending. It's not a "cross the finish line" decision. It's a "Will we make this part of our organizational/individual DNA?" choice. #CX #sales #meetingprofs #eventplanners https://buff.ly/2TpWjr0

Many view contact centers as “cost centers”. But, that can be a shortsighted. Here's how they can become loyalty-driving, value-generating powerhouses. Learn how contact centers can be used to create an emotional connection between your brand and your customers - something that can increase lifetime sales over 300%. Read our latest blog: https://lnkd.in/gGJTsjtJ #CX #contactcenters #customerservice #customerloyalty #sales

Power thought of the day... "Relationships Drive Revenue" ~ Richard Weylman, author of "100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success" Check it out and even read a chapter at: https://lnkd.in/eMvxgJss #RichardWeylman #Business #CX #Sales

A simple technique to make more sales. Say these four words to your customers every time, this will help your customers feel part of the majority as a human being and especially as customers, we don't want to make the wrong decision. We want to make a good decision that we feel everybody else is making. So what can we do? Put the majority on their side by saying this, most people choose this, your customers will have a much easier time making a decision knowing that they're in the majority. Try using these words to make more sales. This is… buff.ly/2PfX1mp #SalesStrategy #Business #CX #CustomerExperience

A simple technique to make more sales. Say these four words to your customers every time, this will help your customers feel part of the majority as a human being and especially as customers, we don't want to make the wrong decision. We want to make a good decision that we feel everybody else is making. So what can we do? Put the majority on their side by saying this, most people choose this, your customers will have a much easier time making a decision knowing that they're in the majority. Try using these words to make more sales. This is… buff.ly/2PfX1mp #SalesStrategy #Business #CX #CustomerExperience

Loosen up a little. It’s okay to occasionally use humor with your prospects, customers, and clients … appropriate humor, of course. It helps to humanize you. © Steve Dorfman, Driven to Excel, Inc.  #CX #cxmanagement #cxinsights #cxstrategy #cxleaders #EX #CustomerExperience #CustomerExperienceDesign

A simple technique to make more sales. Say these four words to your customers every time, this will help your customers feel part of the majority as a human being and especially as customers, we don't want to make the wrong decision. We want to make a good decision that we feel everybody else is making. So what can we do? Put the majority on their side by saying this, most people choose this, your customers will have a much easier time making a decision knowing that they're in the majority. Try using these words to make more sales. This is… buff.ly/2PfX1mp #SalesStrategy #Business #CX #CustomerExperience

A simple technique to make more sales. Say these four words to your customers every time, this will help your customers feel part of the majority as a human being and especially as customers, we don't want to make the wrong decision. We want to make a good decision that we feel everybody else is making. So what can we do? Put the majority on their side by saying this, most people choose this, your customers will have a much easier time making a decision knowing that they're in the majority. Try using these words to make more sales. This is… buff.ly/2PfX1mp #SalesStrategy #Business #CX #CustomerExperience