parcelLab’s Post

🎤 Day 3 at NRF 2025 What an incredible weekend we had at National Retail Federation 2025 in the heart of New York City! The energy, innovation, and excitement over the past three days have been unmatched. Here’s a glimpse of what made Day 3 so special: ✅ Official Partnership with OrderProtection.com: We unveiled our collaboration to provide shipping insurance, empowering retailers to offer peace of mind to their customers seamlessly. ✅ AI-Powered Innovation: We launched our suite of AI capabilities: Copilot and AI Email Editor, turning the AI buzz into practical tools that guide experience designers toward actionable improvements for post-purchase journeys and returns experiences. ✅ PPX Maturity Curve Goes Global: Our pioneering framework is now helping retailers benchmark their strategies, identify growth opportunities, and elevate loyalty through personalized experiences. ✅ A special thank you to two of our amazing customers that joined us at the booth Nancy Gurd from Caraway Home, and Michael Ludwig from HexClad Cookware. ✨ NRF was the perfect event to connect with so many incredible brands and retailers, showcase our vision, and demonstrate why we are leading the charge in redefining post-purchase. 📍 Missed us at the booth? Don’t worry—this is just the beginning! Stay tuned for more updates as we continue to empower retailers to create transformational customer experiences. #NRF2025

Noel Hamill

💥 Transformational Leader | SaaS & AI Leader | Global Chief Marketing Officer | Business Growth Strategy & Scaling| MarTech & Customer Acquisition Innovation | Brand Building | Board Member | Advisor | Speaker

3mo

Great summary Angus Knights ! Thanks for bring the energy to the event!

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Breanna Moreno

Head of CX ● Industry Speaker ● Brand CX Leader & Advocate; Elevating the Voice of the Customer ●

3mo

THE LEGEND himself! LFG with this powerhouse of a partnership 💜

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