Generative AI has the power to personalize shopping, optimize operations, and drive revenue if implemented strategically. Too often, businesses adopt AI without the right approach, leading to missed opportunities and customer friction. Want to make the most of your AI investment? There are three key factors every retailer must get right. Discover what they are in this must-read article by Martin Lewit, Senior VP of Corporate Development, in InformationWeek: https://bit.ly/4gWpb0I #RetailTech #GenAI #CustomerExperience #Innovation #RetailSuccess #Nisum
InformationWeek
1mo
Thanks for sharing!
Gartner for Strategic Accounts
1moSpot on. It’s a bit of a pandora’s box for many retailers because there is so much hype but the level of malware and disinformation could cause irreparable harm. Even if CIOs come to the conclusion that AI is the way, many of them will likely throw up a white flag and source AI capabilities through prepackaged applications and MSPs.