Neetika Bansal’s Post

Big news: We've teamed up with Stripe on a case study highlighting how we’re helping auto shops streamline operations and boost customer satisfaction. With BNPL options, we’re setting a new standard to better support our shops and their growing needs. Give the full case study a read here! 👀 👇

Tekmetric has introduced critical innovations for the auto industry over the last decade. Their shop management platform offers comprehensive solutions for managing repair orders, inventory, and customer communications -- and they chose Stripe to build a best in class integrated payment solutions in their repair order flow. As a result, they’ve seen: * 3x increase in average repair order value with buy now, pay later options * Significant time savings on manual processes and month-end closing * Unified online and in-person payment systems By elevating efficiency and customer experience, Tekmetric is setting new benchmarks, and their success story with Stripe is truly inspiring: https://lnkd.in/gEd97BXG

🚗 Over the past decade, Tekmetric has become the go-to auto shop management system in the U.S.! They’ve created some amazing solutions that help auto shops manage everything from repair orders to customer communication. By partnering with Stripe for integrated payment options, they’ve made transactions smoother than ever. Here are some impressive results they've seen: 📈 3x increase in average repair order value with buy now, pay later options ⏰ Up to 10 minutes saved per order thanks to less manual work 🕒 Tons of hours saved during month-end closing 💳 Easy integration of online and in-person payments Tekmetric's commitment to efficiency is setting a new bar in the auto repair industry, and I can't wait to see what they do next! Check out their full journey with Stripe! https://lnkd.in/e-TSqHJ4

Tekmetric is one of the largest auto shop management systems in the US. By integrating Stripe in-person payments directly into the Tekmetric platform, the company saves its auto shops 10 minutes per repair order on average. That adds up to hours saved every week, allowing shop owners to spend more time serving their customers and less time performing administrative tasks. Read our latest case study on all the ways Tekmetric is leveraging Stripe's broader product portfolio to innovate.

Tekmetric is the largest auto shop management system in the United States, providing thousands of auto repair shops across North America with cloud-based solutions to grow their businesses, streamline management processes, and enhance the customer experience. By offering buy now, pay later (BNPL) options such as Affirm, Klarna, and Sunbit, Tekmetric has seen average order volume triple for its auto shops that have enabled BNPLs. Learn more: https://lnkd.in/eSbCtKcC #StripePartner

When it comes to offering a smooth customer experience, we often focus on website and product optimization. 💻 But your payment processing systems are just as crucial for a positive customer journey. 💳 Prioritizing user-friendly online payment systems is key. Unlock the secrets to boosting conversion rates with our tips on creating seamless payment and checkout pages to avoid common mistakes below. #PaymentProcessing #Fintech #PaymentOptimization #BillingPlatform #SubscriptionManagement #RecurringBillingSoftware #CustomerChurn #Subscription #SubscriptionNews #Ecommerce #SubscriptionCommerce #Payments #CustomerExperience

Hey Founders, Make your customer experience AWESOME! 🔥 Last Mile Deliveries need the intervention of technology to make the post-purchase experience better. You may receive 10 or 100 orders a day, but all that matters is your customer satisfaction because ultimately, retention will build your business. If last-mile operations are the backbone of your business, you need technology to act as the bloodstream for your business's body parts. So, what’s there to make everything work in an affirmative manner for you? This May 4th, let's talk about intergalactic insights from our favorite Star Wars characters that will help you scale your business 5X: ➡️ 𝐋𝐞𝐚𝐫𝐧 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐜𝐡𝐞𝐜𝐤𝐨𝐮𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐟𝐫𝐨𝐦 𝐘𝐨𝐝𝐚. Give your buyers an experience that is seamless, faster, and frictionless. A checkout experience that competes with the speed of light, a technology that supercharges your conversions. Imagine a buyer adds 4 different products to the cart and then has to go through the hassle of filling a long detailed form during the checkout! This is cruelty for your online business; you are killing your own revenue! What needs to be done? You need to have nitros like Shiprocket Checkout integrated with your business to convert customers in less than 40 seconds. Yes, you did compete with the speed of light because eventually, it takes 10X more time for the buyer to visit a physical store! ➡️ 𝐓𝐡𝐞 𝐧𝐞𝐱𝐭 𝐛𝐢𝐠 𝐭𝐡𝐢𝐧𝐠 𝐢𝐬 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐨𝐧 𝐭𝐢𝐦𝐞... 𝐭𝐡𝐚𝐭’𝐬 𝐰𝐡𝐚𝐭 𝐃𝐚𝐫𝐭𝐡 𝐕𝐚𝐝𝐞𝐫 𝐭𝐞𝐚𝐜𝐡𝐞𝐬! Businesses that are built on trust run for a long time! We live in the space of quick commerce, and your business cannot afford late deliveries. The power of same-day/next-day deliveries can actually add up to the retention rate! Imagine a buyer has to attend a birthday party in a day or so, your apparel ad pops up but you can’t deliver it before his/her friend gets the birthday bombs. You just think of a drone coming to save you! It can actually happen with last-mile delivery options from Shiprocket Shipping that provide drone deliveries, same-day deliveries in metros! ➡️ 𝐀𝐥𝐥 𝐭𝐡𝐢𝐧𝐠𝐬 𝐝𝐨𝐧𝐞, 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐭𝐡𝐞 𝐊𝐄𝐘, 𝐬𝐚𝐲𝐬 𝐋𝐮𝐤𝐞 𝐒𝐤𝐲𝐰𝐚𝐥𝐤𝐞𝐫. What if you talk about everything with your customer? Yes, you can take your customer experience to cloud 9. Yes, you can. There is technology that helps you read the behavior of your customers and helps you build the solutions around it. Billion data points that help you predict RTO and help you convert your COD orders into prepaid ones! Shiprocket Engage Plus offers you a bundle of features that can have all your customers saying that they love you! It’s time for you to take your business where it has never been before. It’s time to explore www.shiprocket.in. #StarWarsDay #StarWars #MayThe4th #Technology #CX #CXLessons #eCommerce #buildwithShiprocket

Stuck at Checkout? Shoppers Say "See Ya Later!” Imagine a customer brimming with excitement, ready to snag that perfect item. But then, the checkout process hits them like a brick wall. Complicated forms, endless clicks, and unclear instructions turn that excitement into frustration, leading them to abandon their cart and head elsewhere. Checkout friction is a silent thief, stealing potential sales and chipping away at your conversion rates. Here's where a checkout tool swoops in to save the day. By streamlining the checkout process, you unlock a treasure of benefits: --> Effortless Navigation: Think of a checkout tool like a personal shopping assistant. It guides customers through a smooth, intuitive flow, minimizing confusion and frustration. --> Faster Purchase Completion: Every unnecessary step removed translates to a quicker checkout experience. A streamlined checkout process can reduce purchase completion time by up to 35%, according to Barilliance. Happy customers can complete their purchase and get back to what matters most. --> Happy Customers, Loyal Customers: When checkout is that smooth, customers feel valued and appreciated. This positive experience translates to loyalty, encouraging repeated business and positive word-of-mouth recommendations. A checkout tool isn't just about processing payments – it's about optimizing the customer journey. By prioritizing a smooth checkout experience, you're investing in customer satisfaction and business growth. Let's ditch the frustration and pave the way for a loyal customer base and a thriving online business, together.

🚀 Ready to level up your e-commerce game? Learn how integrating recurring payments can transform your business model for steady revenue and enhanced customer loyalty. 💡 Stay ahead of the curve with expert tips and start accepting recurring payments effortlessly. Read the full article below and take the leap towards smarter payment solutions. 🌟 #RecurringPayments #PaymentGatewaySetup #PaymentSolutions #SeamlessChex #Paynote

Keeping up with customer satisfaction can be tough when you’re bogged down by admin tasks. From managing order processing to inventory tracking, these manual tasks often eat away the time you could spend focusing on your customers. But here’s the good news! Automating these workflows with Shopify Flow ensures that customer orders are processed faster, with fewer errors. For example, you can set up automated workflows to prioritize high-value orders, restock low inventory, and even send out shipping notifications automatically—all without lifting a finger. This automation helps streamline your backend operations, allowing you to focus on delivering the kind of personalized, top-notch service that builds customer loyalty. In a world where customers expect fast, accurate, and seamless service... Automating these tasks not only reduces errors but also gives you more bandwidth to engage with customers, anticipate their needs, and ensure their experience with your store is memorable from start to finish.