Unglamorous Sports Management (An infrequently recurring series...)-
One of the most under-appreciated traits of a truly amazing youth sports program is "attention to detail". More specifically, PREDICTIVE attention to detail. As a program transitions from registration to participation, this takes on particular importance. While game scheduling, officiating, scorekeeping, equipment and uniforms are baseline details that all organizations are responsible for fulfilling, it's the often forgotten or overlooked details that set great organizations apart.
Things like:
🏀 Spectator seating & comfort (ADA accessible options, restrooms, access to drinking water, adequate waste collection, etc)
⚽ Team / game related resources (web or app accessible schedules, game rules, age group format differences, contact info for problems / feedback)
🏈 Facility maps / guides and on-site signage (web or app accessible, including addresses, where to park, where to enter, field / court layout).
⚾ Gameday operations (extension cords, scoresheets, pencils, towels, rules reference guides, incident reports, extra gear, extra whistles, pinnies, etc)
🎾 First aid supplies and procedures (ice packs, basic first aid, AED access, emergency action plan and contact info)
🚨 Emergency contacts - who you can contact and who will confidently respond (from school district, park district, or organization) if / when problems arise that prevent a game from being played or the event from moving forward.
A great rule of thumb when tending to these logistical details in preparation for the delivery of your league and / or event is to try to "think like a parent".... what kinds of things would you be anxious about as you head to your child's first game, and what kinds of things would you be upset about if overlooked during your child's game? It won't be perfect, and inevitably everyone forgets something... but tending to these details as preemptively as possible helps prevent them from being major sources of dissatisfaction in the moment, and gives the (appropriate) impression that "Wow, they really thought of everything!"... satisfied with the experience, and with their decision to participate in your program.
#unglamorous
#sportsmanagement
#youthsports
#coaching
#inclusion #equity
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