Kotozna’s Post

Got your tickets to WiT Japan & North Asia 2024 yet? The countdown is on - enjoy regular ticket prices before they move into Last Minute Rates on April 30. Tickets and information: https://lnkd.in/gM8_Rfg7 Let everyone know you're coming to the event: https://lnkd.in/g-2T9ndv // About WiT Japan & North Asia: The spirit of revolution, of things changing, of an old order passing, is in the air.   It’s time for humans working in travel to unleash their superpowers to be more personal, authentic and imaginative in the age of AI, to earn and keep customer trust, and to learn from the age of scarcity to do more with less. We need to push technology rather than let it push us, and to make soulful technology that fuses the best of human and machine capabilities.   Just as the technological revolution has begun, it’s time for a human revolution that emphasizes the unique qualities of humanity, such as creativity, empathy, and diverse views, to direct technology for the benefit of all involved in the travel industry.   It’s time for humans to harness the power of technology for the greater good of travel.

#membernews Gateway Ticketing Systems, Inc., a leading provider of admission control systems, will reveal its cutting-edge Galaxy 8 ticketing and admission control software and new e-commerce solution at IAAPA Expo 2024. These advancements have been created to redefine the visitor experience and demonstrate Gateway’s commitment to delivering efficiency, scalability, and personalised interaction in an increasingly digital environment. Michael Andre, president and CEO of Gateway Ticketing Systems, says: “We are excited to return to the IAAPA Expo this year. This event represents a vital opportunity to engage with industry leaders, highlight our cutting-edge technology, and showcase how Gateway’s solutions are transforming guest experiences and setting new benchmarks for operational excellence.” Read more: https://lnkd.in/dk3fviK7 #GatewayTicketingSystems #IAAPAExpo2024 #Galaxy8 #TicketingSolutions #ECommerceInnovation #VisitorExperience #OperationalExcellence #AdmissionControl #LeisureTech #IndustryLeaders

The conversation around exhibition booths in Malaysia is often clouded by outdated perceptions and incomplete information. At CloudExpo, we aim to foster a more informed and constructive discussion on why modular booth systems have rapidly become the go-to choice for exhibitors and marketing managers across diverse industries. Below, we break it all down, starting with demystifying the true costs and benefits of modular systems — and why the MARK Solution is changing how people think about exhibition displays in Malaysia. #CloudExpo #Sustainability #ExhibitionDesign #EventSolutions #DigitalEngagement

Dear Network, 🚀 Patryk Radon's and mine topic "Leveraging Feature Store for High Sparsity Recommendations at LOT Polish Airlines" made it into the Data & AI Warsaw Tech Summit lineup! 🛫 This is gonna be a killer event for anyone into Data & AI (or just into hanging out with a ton of cool people who are). I was genuinely surprised by the quality of the talks during the last year's edition. Here’s why you might want to swing by: 🧠 100+ speakers sharing genuinely useful ideas, not just buzzwords. 📚 9 tracks full of practical case studies and real-world solutions. 🤝 600+ participants = a goldmine for networking (or making friends for post-event beers). 💬 20+ roundtable discussions – basically a brain gym. 🌍 Online or onsite? You pick. (But hey, Warsaw’s worth the trip.) 📅 Mark your calendar: April 9-10, 2025 📍 Hotel Presidential Warsaw (yes, the Marriott with the view). If you’re thinking about coming, here’s a 10% discount code: FromSpeaker10. Hope to see some familiar faces there! 👉 Registration link: https://lnkd.in/eCU33h6z Let’s make this a good one 💜 #DataAiWarsawTechSummit #DAWTS

Judging is Underway for the 30th Anniversary GLOMO Awards! The Global Mobile (GLOMO) Awards are back at MWC Barcelona in 2025, and our esteemed panel of judges is hard at work evaluating the submissions!  Almost 300 independent experts will determine the winners of these prestigious awards, celebrating three decades of mobile and digital excellence. What's new in 2025? 🔹 Marketing Excellence Category: A new category dedicated to recognising outstanding marketing campaigns and event activations. 🔹 33 Awards Across 7 Categories: A wide range of awards covering the entire digital landscape, from 5G and AI to devices and consumer services. Why it matters: 🔹 Industry recognition: The GLOMO Awards are the industry's highest honour, recognising outstanding achievement and innovation. 🔹 Global stage: Winners will be celebrated globally at MWC Barcelona 2025. 🔹 30 years of excellence: Join us in commemorating three decades of remarkable achievements that have shaped our connected world. The 2025 GLOMO Awards will be presented live on stage at MWC Barcelona 2025. Learn more about the awards, categories, and judging process: https://lnkd.in/dn2tYCe #GLOMOAwards #MWC25 #MobileInnovation #TechAwards #30YearsOfGLOMO

🚀 WHAT IS A TRANSFORMATIVE DECISION AND HOW CAN YOU RETAIN AND ENHANCE YOUR CUSTOMERS EXPERIENCE ? • THE CHALLENGES : Struggling to offer a seamless experience to your clients, and it felt like you are letting them down and loosing out on market share. MOST TURNING POINT decision’s that are overlooked by decision makers 🤔!!! 😃 could just be embracing a simple innovation that has no cost implication but adds more value and revenue . With a white-label solution 💡:  A. Easy transformation       B. You could integrate the service into your brand . C. Immediate impact with customers satisfaction . ⭐️White labeling could just be the game changer⭐️:  It’s not just about adding a service—it reignites your commitment to putting your clients first. Most often, such decisions leads to extraordinary outcomes. Lets meet @ WTM exhibition 6-8 November 2024 🤝 book an Appoint: abubakar@elifetransfer.com #wtm #ElifeTech #TravelIndustry

The Secrets Most Contact Centers Don't Want You To Know about AI, CX, EX Many contact centers around the World don't like sharing what and how they do things. For example, tell you how they have implemented AI and share the real results. Tell you how they manage to get their staff turnover down to single digits, how they excel at CX and more. However, some do and we have a group of world-class professionals attending our event in Amsterdam who will share their best practices! These Golden Nuggets of information can save you from losing staff, losing customers and making more revenue for your company! If you run a center or are involved in running now, are a trainer, consultant, or even a vendor - you are invited to this amazing event (the 19th annual edition) in Amsterdam where leaders from all over Europe, the Middle East & Africa will meet up to listen to 10 best practices from every presenter! I will also share around 30 so you will hear almost 500 in total! If you really value hearing what you don't get at other events to help your company be more successful, join us! ...The lineup is impressive and you will not see a passionate and sharing group like this in Europe until later on this year when we are back in London (Oct 29-31) ... but 4 months in the contact center industry is a long time! So, check out the event website today. Book tickets online - everyone is welcome! Quick links :  Event website : https://lnkd.in/dGWVZUe Speakers : https://lnkd.in/gh2UCkKg Presenting companies : https://lnkd.in/g8Apa7N3 Book Tickets : https://lnkd.in/gGHME5xs Testimonials : https://lnkd.in/grizFNaY ... the 2024 NEXT GENERATION Best Practice Conferences - taking place in Amsterdam, Australia and London Altice Portugal iSON Xperiences Vodafone TEB Salik MultiChoice Group Pusula CX Xdroid Teleperformance Smart Link BPO Solutions GACA - General Authority of Civil Aviation - Saudi Arabia Avoira smart Europe GmbH Garanti BBVA INTELCIA JSE Andy Hanselman Consulting Qatar Railways Company (Qatar Rail) ČEZ mBank S.A. #ContactCenterWorld

The Secrets Most Contact Centers Don't Want You To Know about AI, CX, EX Many contact centers around the World don't like sharing what and how they do things. For example, tell you how they have implemented AI and share the real results. Tell you how they manage to get their staff turnover down to single digits, how they excel at CX and more. However, some do and we have a group of world-class professionals attending our event in Amsterdam who will share their best practices! These Golden Nuggets of information can save you from losing staff, losing customers and making more revenue for your company! If you run a center or are involved in running now, are a trainer, consultant, or even a vendor - you are invited to this amazing event (the 19th annual edition) in Amsterdam where leaders from all over Europe, the Middle East & Africa will meet up to listen to 10 best practices from every presenter! I will also share around 30 so you will hear almost 500 in total! If you really value hearing what you don't get at other events to help your company be more successful, join us! ...The lineup is impressive and you will not see a passionate and sharing group like this in Europe until later on this year when we are back in London (Oct 29-31) ... but 4 months in the contact center industry is a long time! So, check out the event website today. Book tickets online - everyone is welcome! Quick links :  Event website : https://lnkd.in/dGWVZUe Speakers : https://lnkd.in/gh2UCkKg Presenting companies : https://lnkd.in/g8Apa7N3 Book Tickets : https://lnkd.in/gGHME5xs Testimonials : https://lnkd.in/grizFNaY ... the 2024 NEXT GENERATION Best Practice Conferences - taking place in Amsterdam, Australia and London Altice Portugal iSON Xperiences Vodafone TEB Salik MultiChoice Group Pusula CX Xdroid Teleperformance Smart Link BPO Solutions GACA - General Authority of Civil Aviation - Saudi Arabia Avoira smart Europe GmbH Garanti BBVA INTELCIA JSE Andy Hanselman Consulting Qatar Railways Company (Qatar Rail) ČEZ mBank S.A. #ContactCenterWorld

Missed the CET World Series UAE event by Pinnacle Middle East? Don't worry, we've got you covered with an exclusive post-event recap! ⏪ While the event may have concluded, the energy and insights are still buzzing. As a Gold Partner, we are grateful to be a part of this event. From our captivating booth discussions on retention strategies to the electrifying panel session featuring Robert Thomas, Senior Enterprise Account Executive (MEA), WebEngage, the event was a testament to the power of collaboration and knowledge sharing. 💡 Here are some 🔑 takeaways from Robert's session: - Using AI effectively can positively impact job roles and enable teams to scale efficiently - It's all about leveraging the right tools at the right time and in the right way - Anticipating customer needs and predicting their intent is the ultimate goal for enterprise customer experience - While technology is readily available, it's the utilization of that technology that truly matters Thank you to everyone who stopped by our booth and joined the discussion. 🤝 Kudos to our team: Hajra Haq, Hetarth Patel, Zafer Akyel, Gautam Shetty, Robert Novotny, Juwelia (جوليا) Savia Fernandes, Disha Bhatia, Harshit Manocha ✨ and Shantanu Saha. 👏🏻 #CET #UAE #MEA #CustomerEngagement #WebEngage #RetentionSimplified 🚀

The End-to-End Guest Journey: Where Profit Meets Innovation Ally Northfield take on AI-driven distribution and technology for #GRF2025 gets straight to the point, mastering the end-to-end guest journey is where hotels will win or lose in 2025. From using website data to uncover what guests want before they even book, to leveraging AI for personalisation and seamless payments, the opportunities to create standout guest experiences are endless. The right tools, used responsibly, can be transformative. Misused, they risk turning guest relationships into transactions (we are seeing this now). Couple that with websites that suck and missed messaging, conversion tanks regardless of the shiny tech. Are there opportunities here? Looking forward to learning more at this years conference. This end to end digital playbook is my number one focus, after this event, it will no doubt be yours. You can find out more here: https://lnkd.in/efwaw3UV Is #DigitalGuestJourney #AIInHotels #HospitalityInnovation #HotelProfitability #GRF2025