Hello Bochum, hello CAR Center Automotive Research! ☝ It was an honour to join CAR Director Prof. Dr. Helena Wisbert and speak at their annual New Mobility World & Symposium. What a great setting to focus on the transformation of the entire automotive sector – and on how Škoda Auto is steering our course as a thriving brand. 💚 The ongoing transformation of our industry is currently again at the centre of public debate and also in the spotlight of the conference. “Electromobility – Royal Road or Dead End?” was the deliberately provocative title I chose for my keynote. Spoiler alert: Of course the long-term future is electric – simply because that powertrain uses energy most efficiently. Fighting climate change remains a top priority. My point was not to advocate for any change to European deadlines but to put the focus on the #customers. They are the ones who must buy into #emobility in order for legislative deadlines to be achieved. As a manufacturer, we are doing our part, including by launching six new fully electric models in the next several years. This includes introducing the Škoda #Elroq later this year in the popular compact SUV segment. The city SUV crossover Škoda Epiq for around 25,000 euros will follow soon after. Society and governments also need to continue doing their parts to make e-mobility more attractive, including by expanding #charging infrastructure. ⚡ The customer is our priority in this era of transition, which is why we intentionally offer a choice of powertrains: highly efficient ICE models, mild and plug-in hybrids, and a growing range of BEVs. This is core to our strategy of providing the best mobility solutions based on customer preferences. 🚘 I was grateful to hear many industry colleagues at the CAR conference also talk about customer-centricity. What else do you think is key to making the successful #transition to e-mobility?
Namaste from india 🙏🙏🙏🙏
Looks good Klaus & Prof. Dr. Helena Wisbert 🙌🏼
Dear Klaus Zellmer, I am writing to express my concerns about Skoda Turkey’s customer satisfaction policies. As the owner of a 2021 Skoda Superb (34 DYN ***) with 40,000 km, I recently experienced DSG clutch and flywheel issues. Despite paying 1,495.01 TL for diagnostics at Skoda Çakıroğlu service, I was told repairs were not covered under warranty and had to pay 48,737.23 TL. This issue is a known chronic problem with DSG transmissions, not user-related. Skoda’s unresolved DSG issues and inflated maintenance costs have caused consumer hardship. I demand a refund for the fees and an end to these unfair practices. Thank you for your attention. Sincerely, Erdi Inanmış
Sehr schön euch zwei zu sehen Klaus Zellmer & Prof. Dr. Helena Wisbert !!
Top! Simply clever sustainable Future Mobility! 🚙🌳👍 Certainly Škoda will play an important and decisive role in achieving Group synergies to realize compact stylish electric mobility near the 20k€ range, keep it up! 🤞🚀
Great insights! ⚡
Great Keynote Mr. Zellmer 👍
Klaus Zellmer I like your customer-centric approach at Škoda, which builds long-term relationships and guarantees a great customer experience. You understand perfectly how to build up and position a brand in the automotive industry!
2X YOUR ROI ON B2B PRODUCT & BUSINESS MODEL INNOVATION
10moYou are spot on. The customers and the market must buy into it. And although we have come a long way I think there is still a remaining uncertainty on the customer side in terms of what is the most fitting technology to chose: Am I really not allowed anymore to enter XYZ city with my diesel car? Are costs of EV gonna drastically decrease the next years and is it better to postpone my purchase decision a few years? Is a hybrid or maybe a completely different technology the right choice for the future? Ultimately I think it is the same with every technology adoption curve. We are not trying to attract the early majority and move onto the late majority, which takes time and requires several existing issues to be solved to be done successfully. But we are on a good way, generally speaking.