Easy side hustle if you are part of the SMB community: Join our Referral Program! Get $$$ in two ways: -Each successful booked call -Each successful client Let's chat if you know business owners within the 1-5M range that can benefit from fractional finance services. #FractionalCFO #SMB #Ecommerce #SAAS
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Price increasing at your next renewal? It probably doesn't have to.. If you see value in this vendor and it fits into your tech strategy, I can almost assure you, your annual spend doesn't need to increase. An obsene amount of money gets left on the table, simply because people don't ask for it. You both have something either party wants. You - want the software that enables your business to execute on a tech strategy that enables a business strategy They - want to increase LTV 🤝Meet somewhere in the middle 🤝 The variable is how to do this well - to do that you need data. There is a list price and there is a ✨ fair price✨ Feel free to DM me or comment below if you have an upcoming renewal - I'm happy to share some pointers #SaaS #Negotiations
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📈 In Q1 2024, Vendr’s SaaS trends report indicates a 17% increase in the time taken for net new purchases, mainly due to higher Average Contract Values (ACV) compared to 2023. This has significantly impacted financial metrics for many SaaS companies.📊 🧐 What are the best strategies to address the effects of rising ACV and longer B2B SaaS sales cycles? Read more through the post below ⬇ Visit our website to learn more: tapline.io #saas #b2bsaas #salescycle #acv #saassales #financing
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Once you distract from this focus you go backwards and have to start again. The original reason for CSM is getting lost in the crowd of theory and changes that are far from the sale. Onboard, adopt, expand, renew. If your CSMs are doing anything else you’ve started over. Keep this in mind before following the new shiny objects!
Helping New Managers Become Confident Leaders | The Leadership Psychologist | 15+ Years in Executive Leadership | Coach | Speaker | Top 25 Customer Success Influencer
A renewal is a sale. It's not automatic. This is why CS struggles to get buy-in. Others don't understand that everything we do, we are doing in pursuit of a sale. And it's not as easy a sale as you might think... Because we don't get to sell the dream anymore. The customer has seen the product - warts and all. Bottom line, unless it's a multi-year contract, it's not recurring revenue. We just make it look like it is. #customersuccess #saas #sales 👉 Want to show the value of CS to your organization? Check out my newsletter below
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Dealing with invoices that don’t match the agreed contract terms is frustrating and costly. Updation’s AI-powered system automatically flags discrepancies between contracts and invoices, helping you avoid overpayments and stay on top of your vendor relationships. Let’s eliminate invoice errors from your dealership operations. #autodealership #vendormanagement #saas #automotivemarketing #dealertech
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Dealing with invoices that don’t match the agreed contract terms is frustrating and costly. Updation’s AI-powered system automatically flags discrepancies between contracts and invoices, helping you avoid overpayments and stay on top of your vendor relationships. Let’s eliminate invoice errors from your dealership operations. #autodealership #vendormanagement #saas #automotivemarketing #dealertech
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Healthy finances all start with your customers. Why? Because your customers have major power over any company’s cash flow. After all, they’re the ones paying the bills! That’s why underappreciated KPIs like CAC ratio are so important, especially for SaaS companies. The CAC ratio, or Customer Acquisition Cost, of a business compares two things: 👉 The sales and marketing expenses over a given period of time If your business doesn’t have defined sales or marketing departments, you might have to define those expenses manually. For example, the money spent on social media ads, dinners with potential clients, and a booth at a trade show, would all count. 👉 The number of new customers acquired in the same period An example ratio might look like this: Sales and marketing expenses / number of new customers = $20,000 / 2 = $10,000 $10,000 is the CAC. In other words, this business must spend $10,000 to bring on a single new customer. That’s crucial information if that business wants to keep its cash flow moving (in a good way)! #cashflow #businessfinance #businesstips #SaaS
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The growth of a SaaS model has relied on the purchase of additional licenses or services during the contract period or at the time of renewal. This is called upselling or cross-selling the customer, which increases your company’s revenue and growth as well as the sales relationship’s “stickiness”— its ability to continue for the long term. In SaaS, this is often referred to as the “land and expand” model. First, you land the account with one group of people using the service, and over time you expand by having them purchase additional licenses to the service and/or additional services, both of which increase the revenue value of your organization. When a client gets to the end of the annual. And remember, the road to success is paved over the potholes of risk-taking, mistakes, mini-wins, and an open mind. 🚀 Do you want to know more about it? Get #thesellersjourney #SaaSGrowth #Teamwork #InnovateDaily #sales
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Embedding financial features and functionality be it payments, lending, issuing, payroll, or something else can be confusing, especially if it's your first time or have previously had a bad experience. Hear what Ella Aguirre has to say about our unique solutions consulting approach and how we set every one of our partners up for success. What could you do with a committed partner by your side? https://bit.ly/3xEQaxi #saas #embeddedpayments #payments
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Price discovery is key to knowing who are your correct customers and what is the price at which the deal will be closed at. If you ask them What do you want to pay for this product/service? they'll always give you a low ball answer (less that what its worth to them) Instead ask them these questions. (stole it from the Van Westendorp Pricing Model) 1) At what price would this (Product/Service) be "so cheap" that you'd question its "quality"? (Remember clients don't want cheap products/services, they want the best at the best price) 2) At what price would you consider this to be a Bargain? (Everyone wants a deal) 3) At what price point would this (product/service) be " its getting to be expensive" for you? (No on wants to be suckered into an agreement where they feel they paid more) 4) At what price would it be "too expensive" (Helps find the upper limit of their budget) (What’s the no-go price point?) Then you find the comfort zone...and price accordingly. (a Data-Driven Decisions) #pricing #SaaS #consulting
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𝗔𝗰𝗾𝘂𝗶𝗿𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗳𝗶𝗿𝘀𝘁 𝟭𝟬𝟬 𝗽𝗮𝘆𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗦𝗮𝗮𝗦/𝗕𝟮𝗕 𝘀𝗽𝗮𝗰𝗲 𝗰𝗮𝗻 𝗯𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗶𝗻𝗴, 𝗕𝘂𝘁 𝗵𝗲𝗿𝗲 𝗮𝗿𝗲 𝘁𝗵𝗿𝗲𝗲 𝗸𝗲𝘆 𝗽𝗿𝗶𝗻𝗰𝗶𝗽𝗹𝗲𝘀 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱: 𝙁𝙤𝙘𝙪𝙨 𝙤𝙣 𝙍𝙚𝙘𝙪𝙧𝙧𝙞𝙣𝙜 𝙍𝙚𝙫𝙚𝙣𝙪𝙚: ensure your pricing model supports recurring revenue. This means setting up subscription plans that customers pay regularly, helping you build steady income. 𝙋𝙧𝙞𝙘𝙚 𝙛𝙤𝙧 𝙑𝙖𝙡𝙪𝙚: Don’t be afraid to price your product higher if it provides significant value. Higher pricing can attract serious customers and boost your Annual Recurring Revenue (ARR) faster. 𝙎𝙤𝙡𝙫𝙚 𝙐𝙧𝙜𝙚𝙣𝙩 𝙋𝙧𝙤𝙗𝙡𝙚𝙢𝙨: Your product should address urgent and important problems for your customers. Clearly communicate how your solution adds value to their business. #saas #sales #grow #product #customers #linkbuilding #backlinks
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