Forwrd.ai’s Post

Can AI predict accounts at risk? Revenue operations embracing technology do - very accurately. TikTok predicts what video will engage you. Spotify predicts what songs will you like. Forwrd predicts what accounts are at risk! The same way Spotify knows what song you'll love next, we can predict which customers you'll lose next. The signals are all there in your data sources. Recently, we spoke with a RevOps leader at a $100M ARR company. They have an "early warning system" for customer drop-off. You know what it is? A weekly report showing which customers haven't logged in for 14 days. Goodness. In 2025? Really? Because here's what their customers are actually doing before they churn: ☑️ Suddenly exploring basic features they haven't touched in months ☑️ Exporting their historical data ☑️ Adding new admin users while reducing regular user activity ☑️ Hitting help docs about integration options ☑️ But none of this shows up in their "early warning system." Worse yet: 40% of their churned customers showed these exact patterns 60 days before leaving. But nobody was watching for them. We live in a world where TikTok can predict exactly what video will keep you scrolling, but B2B companies are still saying "Huh, they stopped opening our emails. Maybe we should check in?" Your data is lying there, waiting for you to tap into it. Predictive AI opens it. Ready to start monetizing your data? Drop the word “Demo” in the comments and we’ll share a short video with you. #operationalexcellence #data #predictiveanalytics #ai #RevOps #forwrd

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