Major cuts to the Internal Revenue Service workforce have left the embattled agency with holes that technology cannot fill, according to its former commissioner, opening up a “massive opportunity” for government contractors in the IT space. Charles Rettig, who led the IRS from 2018 to 2022, said during an ACT-IAC webinar Thursday that the Trump administration’s message has been “we’re going to go with AI, we’re going to go with technology, we don’t need as many people on deck.” Losing that “human perspective,” however, comes with some very obvious costs. https://lnkd.in/eBK-zXWN