Decagon’s Post

What do you get when you mix a product builder, an AI whisperer, and a trusted customer advisor? ✨ You get an Agent Product Manager at Decagon. Decagon’s Agent PMs sit at the bleeding edge of how real businesses deploy AI agents to transform customer experience— from automating complex HR workflows at Rippling, to simplifying processes for Substack readers and creators, to helping ClassPass members get refunds for unexpected circumstances. From scoping use cases with CX leaders, to helping brands launch high-performing AI agents into the wild, Agent PMs bring AI to life in the real world. The full breakdown is live on our most recent blog from Max Lowenthal, Decagon’s first Agent PM. Check it out to see why this role is one of the most exciting jobs in tech right now. 🔥