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Concentrix Catalyst

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We're honored and proud to announce that we’ve been recognized with the 𝐂𝐗 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 & 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 𝐀𝐰𝐚𝐫𝐝 at the DACH Customer Excellence Awards 2024! 🎉 Britta Hanley, Head of Concentrix Catalyst DACH delivered an exceptional presentation, “𝐂𝐗 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐯𝐢𝐚 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐋𝐀𝐁", which resonated with the judges and earned high praise for our innovative and comprehensive approach. The submitted case has been developed and delivered by Mélanie Hentgès, VP Retail & eCommerce Consulting and Ludger Strom, Head of DACH & Nordics Consulting. This award reflects the collective effort and competence we put into each project, from a 𝐰𝐞𝐥𝐥-𝐝𝐞𝐟𝐢𝐧𝐞𝐝 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲 and 𝐦𝐞𝐭𝐢𝐜𝐮𝐥𝐨𝐮𝐬 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐭𝐨 𝐟𝐮𝐥𝐥𝐲 𝐞𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐨𝐮𝐫 𝐬𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫𝐬 at every stage. Through the case study showcased, we demonstrated our commitment to 𝐛𝐫𝐢𝐝𝐠𝐢𝐧𝐠 𝐭𝐡𝐞 𝐠𝐚𝐩 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐚𝐧𝐝 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧. By combining data-driven insights with a customer-first mindset, we’re not only enhancing the customer experience but also discovering 𝐧𝐞𝐰 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 and driving 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲.   In addition, we’re proud to have secured second place in the 𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐢𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 and 𝐍𝐞𝐰 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 categories—testament to our team’s expertise and dedication to advancing #TechTransformation in customer service.   Thank you to our DACH team and our partners. This achievement is ours to share, and it’s just the beginning of what we can accomplish together. #PowerOfConcentrix #ConcentrixCatalyst #DACHCXA #CX

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Bheka Khanyile

Customer Service Specialist

5mo

Congrats! If I may ask, how can one apply to the concentrix that's in Joburg??

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