Meet Martha, after experiencing uncomfortable symptoms, her internist referred her to a GI specialist for further evaluation. As part of her care plan, Martha needed imaging to assess her condition. However, during a conversation with Martha’s internist, a navigator using Azra AI uncovered a critical oversight: the specialist had only ordered a CT of the abdomen instead of the comprehensive chest/abdomen/pelvis CT typically required for thorough evaluation.
Recognizing the importance of getting this right the first time, the navigator sprang into action. With Azra AI’s advanced capabilities, she quickly reviewed Martha's case, identified the incomplete imaging order, and reached out to the GI specialist. The specialist’s office immediately updated the order to include the full chest/abdomen/pelvis scans.
This significant correction saved Martha from:
✔️ An additional imaging appointment
✔️ The stress of another IV placement
✔️ A second dose of contrast, further taxing her kidneys
✔️ The inconvenience of making multiple trips to the clinic
Because of this proactive intervention, Martha’s care remained on track, allowing her to move forward with her treatment without unnecessary delays since physicians can't make a treatment plan without a complete set of images.
At Azra AI, stories like Martha’s remind us why we do what we do: ensuring every patient receives the care they need, when they need it, without falling through the cracks. 💡
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Senior Vice President at Blue & Obrecht Realty, LLC
2moCongratulations..well deserved