Contact center automation isn’t a future trend in healthcare - it’s happening right now! With patient demand rising and resources stretched thinner than ever, healthcare providers need smarter ways to scale patient support. That’s where AI Agents for Healthcare come in. In our latest blog, Dino Vukušić breaks down how AI Agents are reshaping patient support: - Patient requests: Voice AI answers calls instantly, cutting queues and resolving simple requests without human involvement. - Appointment management: Patients can book and reschedule appointments themselves with no waiting, no hold music - Billing & payments: Billing is automated end-to-end, with reminders, payment links, and receipts handled in one smooth interaction Read the full blog here: https://hubs.la/Q03f8L8x0 #Healthcare #ContactCenter #AI #CustomerExperience #Cognigy #AIAgents
