Canary Technologies’ Post

📖 10 Hospitality Trends Transforming the Digital Guest Journey – From AI-powered planning to self-service kiosks and mobile key access. 💡 This article by Bryan Michalis from Canary Technologies, featured in The Hotel Yearbook 2025 Annual Edition, outlines ten powerful tech-driven trends shaping how hotels engage with guests digitally—from pre-booking through check-out. 👉 Key Insight: Today’s travelers expect more than just warm welcomes—they want fast, secure, and personalized digital interactions at every step. Whether it’s AI answering 40% more calls, automated upselling via mobile, or secure digital payments, the digital guest journey is now central to the overall hotel experience. 📖 Read the full article here: https://lnkd.in/eRi2gPpi. #HotelYearbook #HospitalityTrends #HotelIndustry #HospitalityTech #DigitalGuestJourney #GuestExperience