“Taking the time to help clients with a one-touch solution approach is what makes us different.” Ayla Guderjan, Manager of Client Relationships A straightforward metric shows how important Ayla and her team’s work is for clients: since November 1st, her team has taken over 10,000 calls and called clients over 5,000 times. Recently promoted to the role of Client Relationships Manager, Ayla has brought this title to a new level – she doesn’t take her clients’ trust for granted and always takes time to listen to them and build authentic connections. Ayla – who has worked in the world of banking since the age of 18 – has seen organizations make the mistake of treating people like numbers, and it brings her joy to see it’s not the case at CWB. Ayla’s kindness, patience, and attention aren’t reserved only for clients. If you ever find yourself on her team, don’t be surprised to see the office decorated when you come to work on your birthday or another special occasion
