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Dear everyone, can you help me find a booking support contact or a specialist who can assist us with the booking website? Our hotel complex has encountered a very big problem and we are unable to contact booking in any way because they do not have support in Armenia.
Client Success Manager at Podcast Inc | Podcast Trainer | Host of 'The Afghan Youth Podcast'🎙 | Agile Project Manager 📈 | And Public Speaker
3wWhy there is not responsibility? We booked a place Lale Suit in Istanbul. The host didn't reply, so we went through a relocation process. We stayed at another place which you, booking found for us. Several times when I talked to your managers, they told me you would return the difference in price if we had the invoice. It has been several weeks since we checked out, and several weeks I have tried to contact you several times, although you told us that you accepted the invoice I sent. And you even agreed to send the money and told us the amount and then went silent. I request the booking to return to me the difference between our first place price of 108 euros and 329 dollars (12000 Lira) that we paid a second place where you send us (as a relocation). You should send it to my bank account, NOT my booking wallet. The screenshot of the message attached I have received several times too. Please look at this problem seriously, it's very important for us. CONFIRMATION NUMBER: 4336.644.798 PIN CODE: 8399 CHECK-IN 18 FEBRUARY, CHECK-OUT 26 FEBRUARY (the first Address: Büyük Parmakkapı Sokak, Beyoglu, 34433 Istanbul, Turkey