At Bon Secours, we understand that insurance negotiations can be complex, but our goal is always to ensure that our patients have access to the highest quality care they need. Negotiating fair and sustainable contracts with insurance providers is essential in making sure that our services remain affordable, accessible, and of the highest standard for everyone in our communities. Jen Benroth is a part-time RN whose family has Cigna commercial health insurance through her husband's employer. Jen shares why it's so important for her and her family to keep their health care providers in network with Cigna. “My family has developed a strong rapport with our primary care physician. Our PCP has been taking care of my family and I for over 15 years. He has known my kids since they were born. There is no substitute for someone who takes a genuine interest in getting to know our family over the years and has always provided excellent care. I trust him completely and have felt comfortable with the specialists I've seen as well. I feel that continuity of care is very important, and I have confidence in my providers. The thought of starting over in establishing care is my biggest concern. I feel you can’t put a price on trust in providers and great care, and that is what I feel my family with our health care providers. If I could speak to Cigna, I'd ask them to think about all of the people this affects. Imagine it's one of their family members going through cancer treatment and having to stop, possibly miss lifesaving treatment, and start over somewhere else. Time really does matter. Patients need to be heard and valued. I really do hope both parties can come to an agreement here, for the sake of all who are affected. Let’s prioritize people, not money.” If you’re a Bon Secours patient in Virginia with Cigna commercial (employer-sponsored) health insurance, visit bonsecours.com/take-action for next steps you can take.
