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Lisa Wardlaw, thank you for a bold, brilliant and much-needed conversation. Lisa Zone gets to the heart of a critical truth our CEO, Pranav Pasricha has been passionate about: the fundamental mindset of 'Digital Transformation' is outdated and irrelevant. The cost and time that insurers have invested versus the returns are questionable. In the age of AI, we can deliver real transformation by moving complex reading, analysis and decision-making from human to AI. Building human-centric workflows or 'legacy reskinning with digital' is not just outdated, it creates operational drag and a strategic disadvantage. Let’s raise our ambitions with true AI-First Transformation. This one’s a must-read. Thanks again to Lisa Wardlaw, Alex Taylor and the entire QBE Ventures team for a forward-looking discussion.

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Big Courage | COO | CTO | CFO | System Builder for Post-SaaS Infrastructure | Architecting Execution for Real-Time AI | Innovating Where the Edge Becomes the System

🚫 “Digitally Transformed” Doesn’t Mean What You Think It Means 🚫 In this edition of #TheLisaZone, we’re not in the era of digital transformation—we’re in the aftermath. After reading the most recent BluePond AI blog, https://lnkd.in/euTnsT75, I sat down I sat down with Alex Taylor, Global Head of Emerging Technology at QBE Ventures, to ask the hard questions—and get even bolder answers. Too many insurance organizations are stuck in a cycle of: ❌ Reskinning legacy workflows ❌ Renting intelligence instead of building it ❌ Speeding up broken processes instead of reinventing them This isn’t transformation. It’s avoidance at scale. 💡 Alex Taylor’s Take: 📌 “The shift in AI can be summed up in one word: reasoning. We’re not just automating—we’re rethinking the very nature of work.” 📌 “Unstructured data isn’t a blocker anymore. AI can now extract structured insights without human intervention.” 📌 “AI redefines the insurer-customer relationship through real-time risk pricing and dynamic decision-making.” 🔥 Huge thanks to Alex Taylor and our sponsor, BluePond AI, for making this edition of The Lisa Zone one of the most important conversations yet. 🔥 #TheLisaZone #AI #Insurance #DigitalTransformation #AIaaS #Insurtech

Lisa Wardlaw

Big Courage | COO | CTO | CFO | System Builder for Post-SaaS Infrastructure | Architecting Execution for Real-Time AI | Innovating Where the Edge Becomes the System

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Loved this discussion about the BluePond AI blog! Thank you for continuing the conversation with our industry on this!!!!

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