An AI-driven Field Service #operation can unlock transformative potential across the function. By combining #GenAI with predictive AI, and focusing 90% on people and process change, organizations can unlock a 15–20% revenue uplift and 5–10pp gross margin impact. Dive into our latest #BCGExecutivePerspectives edition to explore how a portfolio-driven, transformational approach can redefine Field Services: https://lnkd.in/gZivGWUG To know more, please contact our experts: Misha Osanov, Mohammed Omar, Hunkar Toyoglu, Andy (Wandi) Lin, Andrew Beir, Decker Walker, Laura Juliano, Chris Spafford, Justin Rodriguez, Tristan Mallet, Aisha Taylor, Brian Hirshman, and/or Marcus Wittig. BCG X
