In Finopotamus' latest article, Roy Urrico speaks with Steve Reider about Bancography's 2024 Outlook, including the importance of growing deposits and retaining branches. “You ask a senior exec what keeps them up at night, and they'd give you a roster of half a dozen different topics,” said Reider. “But, on the delivery side, particularly for a smaller institution, it becomes challenging because for the community bank or for the local community credit union, the branch is a differentiator." 🔗 Read the full interview here: https://lnkd.in/dpYfpnuc #2024Outlook #creditunions #fintech #deposits #branches
Thank you to Roy for featuring Bancography and Steve on Finopatomas!
Solving complicated marketing problems • Best Selling Author • Speaker • Brand Strategist • Yogi • President at BANKTASTIC® and MB Piland Advertising + Marketing
11moI love this quote from Steven Reider: "Anytime we have given the client or the member one more channel to use, they have simply said, ‘Hey, thanks, I'll take that too.’ But they have never been willing to forego anything.” Agree! I believe as customers/members, we want it all - when we want it. So having branches and ATMs and digital tools at our fingertips lets us do business the way the best suits us. Thanks for sharing some of your great research on a variety of important topics, Bancography friends.