Auroriele Hans’ Post

👆 Converting trial users to customers takes 𝘮𝘰𝘳𝘦 than great copy. It requires a seamless onboarding experience. ✨ 𝘛𝘩𝘢𝘵 𝘮𝘦𝘢𝘯𝘴… 📥 Ensuring your onboarding emails land in the inbox. 🤓 Making learning your product easy (instead of overwhelming) 🤩 Incentivizing onboarding steps by highlighting desirable outcomes These are just a few of the ways I helped workforce analytics platform, Time Doctor, optimize their onboarding emails. Here’s what Program Manager Mina Park-Wessblad had to say about my strategic approach. “𝘈𝘶𝘳𝘰𝘳𝘪𝘦𝘭𝘦 𝘥𝘪𝘥 𝘢𝘯 𝘢𝘮𝘢𝘻𝘪𝘯𝘨 𝘫𝘰𝘣 𝘰𝘯 𝘰𝘶𝘳 𝘵𝘳𝘪𝘢𝘭 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘢𝘪𝘭𝘴! 𝘐 𝘢𝘱𝘱𝘳𝘦𝘤𝘪𝘢𝘵𝘦 𝘩𝘦𝘳 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘪𝘤 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩. 𝘏𝘦𝘳 𝘦𝘮𝘢𝘪𝘭 𝘢𝘶𝘥𝘪𝘵 𝘳𝘦𝘷𝘦𝘢𝘭𝘦𝘥 𝘯𝘰𝘵 𝘰𝘯𝘭𝘺 𝘤𝘰𝘱𝘺 𝘣𝘶𝘵 𝘢𝘭𝘴𝘰 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 𝘵𝘳𝘪𝘢𝘭 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘪𝘴𝘴𝘶𝘦𝘴. 𝘚𝘩𝘦 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 𝘦𝘯𝘨𝘢𝘨𝘪𝘯𝘨, 𝘺𝘦𝘵 𝘤𝘭𝘦𝘢𝘳 𝘤𝘰𝘱𝘺 𝘵𝘩𝘢𝘵 𝘴𝘰𝘶𝘯𝘥𝘴 𝘭𝘪𝘬𝘦 𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 — 𝘢𝘯𝘥 𝘰𝘶𝘳 𝘣𝘳𝘢𝘯𝘥. 𝘐 𝘩𝘪𝘨𝘩𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘩𝘦𝘳 𝘧𝘰𝘳 𝘢𝘭𝘭 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘦𝘮𝘢𝘪𝘭 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘯𝘦𝘦𝘥𝘴.” What was one of your best or worst experiences trying a new product?

3 underrated (and *free*) ways to grow your company page following on LinkedIn: 1) Point to your page in customer onboarding Whether you do it via CSMs, welcome emails, or some other method, let people know where they can find you -- especially if your page shares valuable tips and product updates they'll want to know. 2) Invite connections via your admin dashboard Every super admin and content admin should have permission to invite folks they're connected with. You get 250 credits each month (that's total) to use for this very reason. This usually works pretty well because you already have a connection established with the invitees AND they're typically within the target audience. 3) Ask employees to invite connections Employees can also invite up to 30 of their 1st-degree connections to follow their employer's page each month. It takes just a couple of minutes and could easily be gamified by making it a challenge (help us hit 3k by EOM!) or a raffle (1 entry for every connection you invite). P.S. I just learned that Premium Company Pages have an automatic invitation setting but who's using Premium Company Pages in this economy?!

Do you want to grow Your Clients’ Revenue by 10% in the first month of onboarding ? If you’re a business owner or service provider, you know the golden rule. Results speak louder than promises. But what if you could consistently deliver a 10% revenue growth for your clients in the first month of onboarding? Here’s how: Quick Wins Analysis: Dive into your client’s existing assets—pricing, offers, and past campaigns. Identify low-hanging fruit that can yield immediate results. Focused Strategy: Implement a 30-day action plan with clear, achievable goals. This might mean optimizing funnels, refining messaging, or launching a targeted promotion. Test & Tweak: Use data to guide decisions. Rapid testing of ideas and iterating on what works ensures progress stays on track. When you focus on delivering value from day one, you build trust, set the tone for a productive partnership, and create momentum. Clients don’t just want strategy; they want results that make an impact. Ready to take your onboarding process to the next level? Let’s connect and share strategies that keep your clients coming back for more. Drop a comment or message me, and let’s chat about scaling client success together! Hey, I’m Siddaiah Co-founder at AdFuture We run paid campaigns for Brands - we grow brands current revenue 25% in first 3 months - we elevate your online branding by 100% Need help or want to discuss something ? Send Message to discuss further

Feeling stuck? Try this: 1. Pick ONE process in your business 2. List every step 3. Find the smallest possible improvement 4. Implement immediately 5. Measure results in 7 days At Conversion Crate, this method unlocked massive efficiency gains. Example: We tweaked our onboarding email Result? 12% more activations within 24 hours Micro-strategies → Macro impact What process do you need to optimize? #ProductivityHacks #BusinessOptimization

🚨 Agency owners listen up. This one's for you. What does every agency have in common? They all need 3 things. #1 Client Portals Agencies want to see everything that's going on with each client in one page. Then, they want each client to be able to see ONLY their section of this. #2 Onboarding Every agency wants better onboarding. They want a streamlined way to automate onboarding tasks and processes, track progress, and make new clients onboarding as repeatable as possible. #3 Customizability The ability to customize #1 and #2 for their specific use case. And the ability to automate repeatable processes. I haven't come across an agency that has 3 of these perfectly dialed in. That's where Notion comes in. Our lead solutions engineer just built a ~4 minute demo showcasing the best practices and use cases we've seen in Notion for Agencies. Want it? Comment your favorite food and I'll DM it to you 👀

How to Create Effective Onboarding Campaigns Effective onboarding campaigns are vital for business success. They ensure customer satisfaction, address challenges, and use various tools to educate, guide, and retain customers. 🚀 Customer Satisfaction: Boost customer satisfaction, loyalty, and profitability by ensuring full engagement with your products. 🚀 Identify & Address: Pinpoint key product values and tackle customer challenges. 🚀 Feedback & Guide: Use customer feedback to refine onboarding. Educate and guide clients to maximize product value. 🚀 Tailored Content: Create content to keep clients happy and engaged, while gathering feedback for continuous improvement. 🚀 Tools & Strategies: Utilize user feedback, ratings, and free tools to manage effective onboarding campaigns. 📅 Automation: Schedule meetings and automate emails with system.io or getresponse. 🚀 Project Management: Use Asana, Zoom, and Riverside for project management and client feedback. Create tutorials with free tools like Pin Version and CIA. https://lnkd.in/ebzcZr-h #GrowthStrategies #BusinessGrowth #CustomerExperience

I just threw out our entire client onboarding playbook. Here's why it's the best decision I've ever made: I just took a HUGE risk with our client onboarding process. Why? Because the traditional "sales call, pitch, close" model felt disconnected and transactional. So, I created a "Collaborative" prototype that: 1️⃣ Replaces sales calls with interactive problem-solving workshops 2️⃣ Uses real-time technical challenge scenarios 3️⃣ Allows clients to interact with our talent pool directly 4️⃣ Demonstrates capabilities through experience, not just presentations The journey was nerve-wracking, but the results? Mind-blowing. Here's what I learned: ✅ Vulnerability can be a strategic strength ✅ Clients want collaborative partners, not just skills ✅ The engagement process itself can showcase capabilities The upshot was that clients LOVED it. The real risk wasn't in experimenting but in sticking to outdated models. Want to transform your client engagement? Start by questioning everything you think you know.

A great onboarding process doesn’t just welcome customers - it sets the stage for lasting success and partnership. Making onboarding impactful is easier than you think. Our Digital Marketer, Nigel, explains how in 3 simple steps: 1️⃣ Kick-off: Send an assessment upfront to quickly identify customers' goals and challenges. 2️⃣ Follow-up: Use short surveys during the trial phase to pinpoint issues. 3️⃣ Go-live Watch the entire video below. 👇

This one might be a little controversial to any customer success managers out there, but here goes: customer onboarding isn’t *just* the domain of customer success teams. We’ll let that one settle for a moment. Talk to any CSMs out there and they’ll say they tend to switch up their onboarding process routinely to ensure it's adapting to their customers' ever-evolving needs. And sometimes, switching things up means thinking outside of the box. Involving customer marketing early on and sharing your insights from the off can provide tangible insights into eventual advocacy. By closely collaborating with customer success, customer marketers can: ✨ Set the foundation for impactful engagement campaigns  📊 Use data-driven insights to personalize the customer journey 📚 Provide consistent, educational content to reinforce onboarding  🧠 Identify advocates early on to fuel word-of-mouth marketing We’ve penned an article on this very topic so you can learn more about this for yourself: https://lnkd.in/eksCYBsK #CustomerMarketing #Onboarding

It’s time to stop thinking of onboarding emails as a box to check. To build effective onboarding emails, start here: 1. Map your user journey—what are users doing in their first 7, 30, 90 days? 2. Look for friction points during onboarding—what stops users from getting to the next step? 3. Add behavior-triggered emails for users who get stuck. Want me to audit your onboarding emails and help you map your top user success moments? Drop a comment or DM me—I’d love to share more insights.