In this article, Mareli de Jongh, Head of Smart Solutions at Alula Technologies, explores how AI, machine learning, and real-time data enhance the insurance claims journey - making it faster, smarter, and more human. From automated triage to proactive updates and tailored support, discover how insurers are turning moments of stress into opportunities to build trust. Read now to see what the future of claims processing looks like: https://lnkd.in/dZZ7B5w6 #InsuranceInnovation #HyperPersonalisation #AIinInsurance #CustomerExperience #Insurtech