2 engineers built an AI-powered call center to serve small enterprises and professional offices MrCall'𝘀 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 A 2-person dev team needed to build an AI-powered call center solution that: • Could scale reliably • Handle multiple complex interactions concurrently • Remove complexity 𝗧𝗵𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 • 𝗘𝗮𝘀𝗲 𝗼𝗳 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Akka abstracts much of the complexity of the backend system, enabling the small team to focus on its business logic while Akka handles the rest. • 𝗟𝗼𝘄 𝗹𝗮𝘁𝗲𝗻𝗰𝘆: The system responds in real time with human-level AI responses to each phone call. • 𝗦𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: The original application scales to address a rapidly growing customer call volume, without any code or infrastructure changes required. 𝗠𝗿𝗖𝗮𝗹𝗹'𝘀 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 • 𝗕𝗲𝘁𝘁𝗲𝗿 𝘀𝗰𝗮𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Scale to hundreds of customers with a team of two people. • 𝗟𝗼𝘄 𝗹𝗮𝘁𝗲𝗻𝗰𝘆: A seamless experience with no lag in voice response for thousands of concurrent instances. • 𝗙𝗮𝘀𝘁𝗲𝗿 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Eliminated coding and maintenance of concurrency, fault tolerance, and distribution. Are you building AI-powered systems, yet? Full case study: https://bit.ly/4cAJMqR Angelo Leto #AgenticAI #SoftwareArchitecture #AI
