From the course: Microsoft 365 Administrator Expert (MS-102) Cert Prep by Microsoft Press

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Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync

Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync - Microsoft 365 Tutorial

From the course: Microsoft 365 Administrator Expert (MS-102) Cert Prep by Microsoft Press

Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync

- Now let's look at the troubleshooting synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync. So let's look at some of the typical issues that we come across daily basis and how we can troubleshoot them. So in order to troubleshoot directory synchronization, we need to know what are the typical issues that are available, that arises daily basis. So typical issues that can lead to problems with synchronization can be authentication errors and inadvertently deactivate directory synchronization. So without planning if you deactivate. So there can be unsynchronized objects on Active Directory side and unexpected changes in Active Directory that affects OU scoping, especially if you configure scoped synchronization. So I demonstrated previously, I selected all users, but if you select specific organization unit to be synchronized and if you change it from Active Directory side, that can lead to…

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